Jennifer Ortiz
Greenville,MI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
Work History
Customer Relations Support
Byrne Electric
Rockford, MI
10.2014 - Current
- Processed customer purchase orders through manual entry and EDI systems.
- Facilitated order acquisition via customer portals for enhanced efficiency.
- Assisted in generating quotes to meet customer needs.
- Managed daily interactions with production, shipping, and purchasing departments.
- Responded promptly to customer emails to maintain satisfaction.
- Collected credit card information for financial transactions securely.
- Initiated payment follow-ups to ensure timely processing.
- I helped double-check orders for accuracy.
Dietary Aide
Carson City Hospital
Carson City, MI
10.2009 - 10.2014
- Prepared meals for patients according to specific dietary needs.
- Assisted in food preparation for staff and visitors.
- Managed stock inventory to ensure adequate supplies.
- Performed cleaning duties to maintain kitchen hygiene.
- Operated dishwasher to ensure cleanliness of kitchenware.
General Laborer
Electrolux
Greenville, MI
02.2001 - 03.2006
- Contributed to the assembly of refrigerators
Education
High School Diploma -
Greenville Senior High School
Greenville05-1998
Some College (No Degree) - Health Information Technology
Davenport University
Grand Rapids, MISkills
- Attention to detail
- Time management
- Team collaboration
- Positive mindset
- Composure under pressure
Timeline
Customer Relations Support
Byrne Electric
10.2014 - Current
Dietary Aide
Carson City Hospital
10.2009 - 10.2014
General Laborer
Electrolux
02.2001 - 03.2006
High School Diploma -
Greenville Senior High School
Some College (No Degree) - Health Information Technology
Davenport University
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