Jennifer Osborne
Tampa,FL
Summary
Highly organized and dependable candidate skilled at managing multiple priorities with a positive attitude. Demonstrates a strong willingness to take on added responsibilities to meet team goals. Known for being detail-oriented and a valuable team player with exceptional organizational skills. Possesses the ability to handle multiple projects simultaneously, ensuring a high degree of accuracy in all tasks undertaken.
Overview
20
20
years of professional experience
Work History
Office Director
L.L.T.’S Building Supplies, Inc.
Tampa, FL
07.2023 - 07.2024
- Enhanced financial accuracy by implementing effective accounts payable and accounts receivable processes and controls reducing payment discrepancies with thorough invoice review and analysis.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Managed year-end payroll activities, ensuring timely and accurate W-2 distribution.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Implemented robust record-keeping practices that improved the overall organization of physical files and digital records alike.
- Streamlined administrative processes by identifying inefficiencies and implementing appropriate solutions for improvement.
- Served as primary point of contact for clients, vendors, and visitors, fostering positive relationships and enhancing company reputation.
Provider Relations Representative
Priority Care Solutions Inc.
Tampa, FL
04.2013 - 07.2013
- Physician recruitment by identifying specific providers within designated territories, negotiating rates for new physicians and distributing provider agreements
- Assisted in credentialing process to ensure provider's applications are correct and expedited
- Record and log all pertinent communication including inquiries and concerns.
Executive Assistant
Fresenius Medical Care Pharmacy Services
St. Petersburg, FL
04.2012 - 10.2012
- Managed President's and Vice President's complex and frequently changing travel arrangements
- Interacted with vendors, contractors and professional services personnel
- Under minimal direction, provides advanced secretarial and administrative support to top management and executives
- Handled highly confidential material with a variety of complex situations involving clerical functions that did not require direct attention from President or Vice President.
Provider Relations Representative
Quality Health Plans Inc.
Tampa, FL
09.2008 - 04.2010
- Established strong, positive relationships with key providers by coordinating, facilitating and leading on-site meetings
- Answered average of 50 calls, emails and faxes per day, addressing customer inquiries and solving problems
- Served as single-point of contact for specialist, primary care physician, multi-specialty groups
- Reviewed contracts for submission, completes credentialing checklist assuring all supporting documents are attached and current.
Provider Relations Representative
Safeguard Dental & Vision
Tampa, FL
01.2005 - 08.2008
- Negotiated contract rates and distributed provider agreements successfully established 350 new HMO and PPO providers
- Coordinated trade shows and created marketing collateral to reach greater potential customers.
Skills
- Dependable
- Flexibility
- Digital literate
- Research expertise
- Interpersonal skills
- Creative and inventive
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of accounts payable, accounts receivable, payroll and financial reporting.
Timeline
Office Director
L.L.T.’S Building Supplies, Inc.
07.2023 - 07.2024
Provider Relations Representative
Priority Care Solutions Inc.
04.2013 - 07.2013
Executive Assistant
Fresenius Medical Care Pharmacy Services
04.2012 - 10.2012
Provider Relations Representative
Quality Health Plans Inc.
09.2008 - 04.2010
Provider Relations Representative
Safeguard Dental & Vision
01.2005 - 08.2008