Professional Summary
Overview
Work History
Education
Skills
Babysitting
Timeline

Jennifer O'Shea

Cooper Heating and Cooling
Englewood,CO
1
year of professional experience

Proven Lead Generator at Cooper Heating and Cooling, adept in appointment scheduling and customer service, enhanced conversion rates through strategic client engagement and persuasive communication. Demonstrated exceptional teamwork and problem-solving skills at Subway, ensuring high customer satisfaction and operational efficiency. Dedicated Self Employed Babysitter for many years in home babysitting settings. Possesses overall excellent babysitting skills. Enjoys helping children with learning goal fulfillment and skill development. Provides flexible scheduling throughout week. Passion for working with children of all ages and abilities.

Work History

Lead Generator

2 Months
Cooper Heating and Cooling | 08.2023 - 10.2023
  • Scheduled sales appointments to discuss products and services and to close qualified leads.
  • Generated high-quality leads by researching and identifying potential clients through various online platforms.
  • Delivered consistent results by setting achievable goals and working diligently towards achieving them each month.
  • Cultivated trust with prospects through consistent follow-up communication and relationship-building tactics, leading to higher conversion rates over time.
  • Assisted in refining the sales pitch based on feedback from prospects, resulting in a more persuasive approach when reaching out to potential clients.

Sandwich Artist

3 Months
Subway | 02.2023 - 05.2023
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.

Education

High School Diploma

Woodland Park High School | Woodland Park, CO | 05.2023

Skills

Telephone and email etiquette
Verbal and written communication
Outbound Calling
Appointment Scheduling
Customer Service
Teamwork and Collaboration
Problem-Solving
Time Management
Cleaning and organization
Reliability and punctuality

Babysitting

Very professional and punctual self-employed babysitter. Very schedule-fluid and readily available for many different families. Passion for working with children and toddlers, 9+ years of babysitting experience, starting in the family and branching outwards once experience was gained and trust was earned. 

Timeline

Lead Generator

Cooper Heating and Cooling
08.2023 - 10.2023Read More

Sandwich Artist

Subway
02.2023 - 05.2023Read More

Woodland Park High School

High School Diploma
Read More
Jennifer O'Shea