Jennifer Osmond
Parker,CO
Summary
Kitchen Design Specialist & Sales Representative, leveraging expertise in computer-aided design and client consultation to deliver custom, functional kitchen layouts. Innovative designs and ability to exceed sales targets by understanding client needs ensured project success, fostering repeat business and achieving client satisfaction through exceptional service and efficient project management.
Overview
9
9
years of professional experience
Work History
Kitchen Design Specialist & Sales Representative
Cabinetry by Cales
05.2016 - 12.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Identified plans and resources required to meet project goals and objectives.
- Provided exceptional customer service, addressing client concerns and making necessary adjustments to designs as needed.
- Enhanced kitchen functionality by designing custom layouts tailored to clients'' needs and preferences.
- Utilized 3D modeling software, creating accurate and visually appealing renderings of proposed kitchen designs.
- Conducted in-depth consultations with clients, gathering information on their design preferences and budgetary constraints.
- Collaborated with contractors and vendors, ensuring seamless project execution from conception to completion.
- Continuously updated knowledge of industry trends, incorporating innovative design elements into client projects where appropriate.
- Successfully managed multiple concurrent projects while maintaining a high level of organization and prioritization skills.
- Utilized computer-aided design (CAD) software to create plans and mockups of room layouts.
- Achieved repeat business through fostering long-lasting relationships with satisfied clients, generating word-of-mouth referrals for future projects.
- Maintained relationships with installers and suppliers.
- Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
- Assisted clients in selecting materials, finishes, and appliances for cohesive kitchen design projects.
- Consistently met sales targets by understanding client needs and offering personalized design services that exceed expectations.
- Streamlined design processes for increased efficiency, resulting in faster turnaround times for client projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Showroom Ambassador
Cabinetry by Cales
05.2016 - 01.2020
- Assisted team with operational policies and procedures to drive services.
- Evaluated progress towards achieving mission goals using key performance indicators and implemented necessary changes for continuous improvement.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Devised routing plans and schedules to facilitate safe and timely delivery of jobsite materials.
- Adapted quickly to unexpected disruptions in supply chain, developing contingency plans to minimize negative impacts on business operations.
Education
High School Diploma -
Eagle Academy
Parker, CO05-2002
Skills
- Project Management
- Proficient in 2020 Design software
- Proficient in ProKitchen Design software
- Product sales and persuasion
- Sales pipeline development
- Design presentation
- Storage solutions
- Budgeting and estimating
- Material sourcing
- Computer-aided design
- Portfolio development
- Jobsite management
- Trade and Subcontractor scheduling
- Site measurement
- Kitchen layout planning
- Logistics management
Timeline
Kitchen Design Specialist & Sales Representative
Cabinetry by Cales
05.2016 - 12.2024
Showroom Ambassador
Cabinetry by Cales
05.2016 - 01.2020
High School Diploma -
Eagle Academy
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