Jennifer Ost
Tacoma,WA
Summary
Personable, friendly and solution-oriented business professional with many years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Delivery Driver/ CSR
Williams Flowers
Tacoma, WA
08.2022 - 12.2025
- Delivered floral arrangements efficiently to customers, ensuring timely service and satisfaction.
- Operated delivery vehicle while adhering to safety regulations and traffic laws.
- Managed inventory of floral products, ensuring accurate order fulfillment and stock levels.
- Maintained cleanliness and organization of delivery vehicle for optimal operational efficiency.
- Communicated effectively with customers regarding delivery status and special requests.
PET CAREGIVER
Caretaker
Tacoma, WA
02.2022 - 02.2023
- Care for pets during owners' absences
- Offer animals exercise opportunities through walks and play activities
- Calculate payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided
CSR
Bassett Salon Solutions, Ed Wyse
Tacoma, WA
03.2017 - 03.2020
- Cash handling, register balancing, sales, inventory, stocking/merchandising, promoting store
- Customer Service
CHILD WATCH
YMCA
Sumner, WA
02.2016 - 11.2016
- Responsibilities of caring for children including interacting, playground duty, assisting with bathroom use/diaper changing, snacks, keeping assigned area tidy and clean
- Other duties included completing required training and certifications and monthly meetings
HAIRSTYLIST
JCPenney Salon
Tacoma, WA
10.2009 - 05.2010
- Cut, colored and styled clients hair with precision and expertise
- Cleaned, maintained and sterilized tools/work area
- Completed safety training and certifications
- Sold and promoted products
- Updated and maintained clients records
ADJUSTER BEAUTY ADVISOR
Macy's
Tacoma, WA
06.2006 - 07.2008
- Price changed in assigned area of housewares. Recommended merchandise, maintained knowledge of sales and promotions and policies
- Cleaning, stocking and organizing tasks in assigned area
- Operated register with 100% accuracy and followed security procedures
CASHIER
Safeway
Tacoma, WA
07.1990 - 05.2006
- Operated a cash register for cash, check, and credit card transactions with 100% accuracy
- Priced merchandise, stocked shelves and counted inventory
- Handled customer relations issues in a gracious manner and in accordance with company policies
- Verified store deliveries against invoices and completed shortage and overage reports
Education
Associate in Arts (A.A.) - Business
Pierce College
Lakewood, WASkills
- Computer literate
- Detail oriented
- Organized
- Personable
- Strong communication skills
- Mathematical Aptitude
- Quick learner
- Time management
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Certification
- Fashion Merchandising Certificate
- Cosmetology License
Timeline
Delivery Driver/ CSR
Williams Flowers
08.2022 - 12.2025
PET CAREGIVER
Caretaker
02.2022 - 02.2023
CSR
Bassett Salon Solutions, Ed Wyse
03.2017 - 03.2020
CHILD WATCH
YMCA
02.2016 - 11.2016
HAIRSTYLIST
JCPenney Salon
10.2009 - 05.2010
ADJUSTER BEAUTY ADVISOR
Macy's
06.2006 - 07.2008
CASHIER
Safeway
07.1990 - 05.2006
Associate in Arts (A.A.) - Business
Pierce College