Dedicated professional with a strong background in accounts payable and customer service operations. Skilled in scheduling and invoice management, with a track record of facilitating timely payments and enhancing service coordination. Ready to contribute to seamless operational workflows.
Work History
Accounts Payable/Remote Experience Coordinator
5 Years 2 Months
Bill Russell Ford | 05.2021 - Current
Processed invoices accurately and efficiently, ensuring timely payment to vendors.
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
Facilitated remote customer service operations by coordinating pick-up, delivery, and mobile service schedules.
Assisted in ordering parts and coordinating recall appointments. Supported scheduling of follow-up appointments for recalls.
Bakery Manager
1 Year 7 Months
Brown Eyes Bakery | 02.2019 - 09.2020
Oversaw daily bakery operations, ensuring product quality and consistency.
Coordinated staff schedules to ensure adequate coverage during peak hours.
Team Leader
1 Year 2 Months
Sprint Mart | 12.2016 - 02.2018
Oversaw daily operations to ensure optimal store performance and customer satisfaction.
Trained and mentored team members on effective sales techniques and customer service standards.
Developed scheduling and staffing strategies to enhance operational efficiency during peak hours.
Implemented inventory management processes to reduce stock discrepancies and improve product availability.
Education
High School Diploma
Amory High School | Amory, MS | 05-2007
Skills
Experienced with Dealertrack DMS
Multitasking and organization
Customer service
Scheduling and calendar management
Accounts payable
Invoice processing
Certification
CX Remote Experiences Coordinator Base Certification
Business Development Center Representative Base Certification