Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Jennifer Owens

Bill Russell Ford
Aberdeen,MS
1
Certification
10
years of professional experience

Dedicated professional with a strong background in accounts payable and customer service operations. Skilled in scheduling and invoice management, with a track record of facilitating timely payments and enhancing service coordination. Ready to contribute to seamless operational workflows.

Work History

Accounts Payable/Remote Experience Coordinator

5 Years 2 Months
Bill Russell Ford | 05.2021 - Current
  • Processed invoices accurately and efficiently, ensuring timely payment to vendors.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
  • Facilitated remote customer service operations by coordinating pick-up, delivery, and mobile service schedules.
  • Assisted in ordering parts and coordinating recall appointments. Supported scheduling of follow-up appointments for recalls.

Bakery Manager

1 Year 7 Months
Brown Eyes Bakery | 02.2019 - 09.2020
  • Oversaw daily bakery operations, ensuring product quality and consistency.
  • Coordinated staff schedules to ensure adequate coverage during peak hours.

Team Leader

1 Year 2 Months
Sprint Mart | 12.2016 - 02.2018
  • Oversaw daily operations to ensure optimal store performance and customer satisfaction.
  • Trained and mentored team members on effective sales techniques and customer service standards.
  • Developed scheduling and staffing strategies to enhance operational efficiency during peak hours.
  • Implemented inventory management processes to reduce stock discrepancies and improve product availability.

Education

High School Diploma

Amory High School | Amory, MS | 05-2007

Skills

Experienced with Dealertrack DMS
Multitasking and organization
Customer service
Scheduling and calendar management
Accounts payable
Invoice processing

Certification

  • CX Remote Experiences Coordinator Base Certification
  • Business Development Center Representative Base Certification

Timeline

Accounts Payable/Remote Experience Coordinator

Bill Russell Ford
05.2021 - CurrentRead More

Bakery Manager

Brown Eyes Bakery
02.2019 - 09.2020Read More

Team Leader

Sprint Mart
12.2016 - 02.2018Read More

Amory High School

High School Diploma
Read More
Jennifer Owens