Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Paek

Los Angeles,CA

Summary

Adaptable professional with a versatile background, eager to learn and grow in dynamic environments.

Overview

6
6
years of professional experience

Work History

Business Development Manager

PGTEC Inc.
11.2023 - Current
  • Managed day-to-day owner side operations for two restaurants and golf-coaching program

Casino Host

Pechanga Resort Casino
02.2022 - 08.2023
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Assisted in resolving guest disputes professionally, ensuring timely resolution and preserving customer satisfaction levels.
  • Maximized casino revenue by monitoring player gaming activities and identifying potential high-value players.

Operations Administrator

PGTEC Inc.
08.2020 - 01.2022
  • Managed operations and travel for golf-coaching program

Casino Marketing VIP Representative

Bellagio Hotel and Casino
04.2019 - 08.2020
  • Provided timely assistance for high priority VIPs while maintaining discretion and confidentiality.
  • Assisted VIP guests in booking reservations for events, dining, and transportation to ensure a seamless visit.

Education

Bachelor of Science - Hospitality Management

Cal Poly Pomona - 2018

Skills

  • Sales and marketing


  • Business development and planning


  • Client relationship building


  • Social media fluency

Languages

  • English


  • Korean

Timeline

Business Development Manager

PGTEC Inc.
11.2023 - Current

Casino Host

Pechanga Resort Casino
02.2022 - 08.2023

Operations Administrator

PGTEC Inc.
08.2020 - 01.2022

Casino Marketing VIP Representative

Bellagio Hotel and Casino
04.2019 - 08.2020

Bachelor of Science - Hospitality Management

Cal Poly Pomona - 2018
Jennifer Paek