Jennifer Paolinelli
818 14th Ave Apt 1 Coralville,IA
Summary
Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals maintaining organized living spaces, and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Overview
9
9
years of professional experience
Work History
Certified Medication and Home Health Aide
Rem
Coralville, IA
02.2024 - 06.2024
- Adhered to strict confidentiality standards in handling sensitive information.
- Executed administration of oral medications to patients by physician instructions.
- Exhibited dedication to customer service by promptly and courteously responding to inquiries from patients, visitors, physicians, and healthcare team members.
- Oversee patient well-being by closely monitoring the effects of medications and treatments.
- Ensured the privacy and security of patient data by following HIPAA protocols.
- Promoted independence by educating individuals on self-care skills including grooming and hygiene.
- Transported patients to medical appointments and safely returned them to their respective homes
Product Demonstrator
Tiiga
Lincoln, NE
02.2022 - 06.2024
- Mastered company history and product details to effectively deliver information to customers.
- Managed the successful control of in-store sampling by preparing samples and engaging with customers for Tiiga.
- Oversaw inventory levels in real-time during demonstrations, promptly notifying relevant parties of any inconsistencies.
- Forged productive relationships with store managers and personnel to ensure successful showcasing of products.
Home Health Aide
Home Instead
Iowa City, IA
11.2023 - 03.2024
- Aided clients in maintaining personal hygiene by assisting with bathing, dressing, and grooming.
- Ensured client safety and comfort through the provision of compassionate care.
- Maintained constant vigilance over vital signs and promptly informed the RN of any alterations.
- Provided support and comfort to individuals managing chronic illnesses or facing end-of-life situations.
- Supported autonomy by educating individuals in self-care routines, such as grooming and hygiene habits.
Sr. Retention Agent
Smartscripts Pharmacy
Washington, Iowa
11.2017 - 02.2021
- Achieved the successful implementation and management of a nationwide mail-order pharmacy focused on efficient 30-day refill services.
- Collaborated with customers to obtain information regarding order placement, account termination, and complaint specifics.
- Utilized customer feedback analysis to implement effective strategies for customer retention.
- Created and executed plans to boost customer loyalty and satisfaction.
Live In Caregiver
Mary Davis
Glen Ellyn, IL
05.2015 - 11.2017
- Ensured the well-being of the individual by assisting with their care needs daily, including bathing, dressing, and grooming.
- Efficiently completed tasks involving light housekeeping like laundry, bed making, and meal preparation.
- Followed instructions from physicians and pharmacists for the accurate dispensation of medications.
- Served as a source of strength and comfort for family members facing hardships.
- Managed the organization of accurate and structured records on client's wellbeing.
- Planned and coordinated recreational activities including movies, outdoor walks, and music listening sessions.
Education
CNA Training
Heart Cert
05-2024
CNA Certification Written Test
Kirkwood Community College
Skills
Technical Skills
- Demonstrate knowledge of medical terminology and proficiency with medical equipment
Soft Skills
- Show empathy, communication, and teamwork skills
Timeline
Certified Medication and Home Health Aide
Rem
02.2024 - 06.2024
Home Health Aide
Home Instead
11.2023 - 03.2024
Product Demonstrator
Tiiga
02.2022 - 06.2024
Sr. Retention Agent
Smartscripts Pharmacy
11.2017 - 02.2021
Live In Caregiver
Mary Davis
05.2015 - 11.2017
CNA Training
Heart Cert
CNA Certification Written Test
Kirkwood Community College
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