Jennifer Pazey
Valley View
Summary
Dynamic QAPI Director at Echo Hospice of Cleveland, skilled in enhancing operational efficiencies and fostering team collaboration. Proven track record in strategic planning and budget management, ensuring compliance and quality care. Adept at staff development and effective communication, driving continuous improvement and innovative solutions in healthcare settings.
Overview
24
24
years of professional experience
Work History
QAPI Director
Echo Hospice of Cleveland
01.2025 - Current
- Assisted in developing strategic initiatives to enhance operational efficiencies.
- Supported cross-departmental collaboration to align project goals with organizational objectives.
- Contributed to the preparation of presentations for board meetings and strategic planning sessions.
- Conducted research to inform decision-making processes and identify best practices within industry standards.
- Ensure training met regulations
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Assistant Director of Clinical Services
Echo Hospice of Cleveland
12.2021 - 01.2025
- Assisted in developing clinical service protocols to enhance patient care quality.
- Supported operational management by coordinating staff schedules and resource allocation.
- Collaborated with healthcare teams to implement evidence-based practices for improved outcomes.
- Facilitated training sessions for new staff on clinical policies and procedures.
- Work closely with facilities for STNA schedules
Staff Educator
Jennings Center for Older Adults
01.2016 - 12.2021
- Developed and implemented educational programs for staff training and development.
- Facilitated workshops to enhance employee skills and knowledge retention.
- Collaborated with management to assess training needs and program effectiveness.
- Designed instructional materials using best practices in adult learning principles.
- Matrix EMR training for all staff
Unit Manager
Jennings Center for Older Adults
02.2012 - 01.2017
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Developed training programs for team members, enhancing skills and productivity.
- Implemented process improvements that reduced operational inefficiencies and costs.
- Coordinated cross-departmental projects to streamline workflow and enhance collaboration.
MDS Nurse
Jennings Center for Older Adults
02.2008 - 02.2012
- Conducted comprehensive assessments of resident needs and care plans to ensure optimal health outcomes.
- Collaborated with interdisciplinary teams to develop and implement individualized care strategies for residents.
- Monitored compliance with regulatory standards, ensuring quality of care and adherence to best practices.
- Educated staff on MDS processes, enhancing understanding and execution of documentation requirements.
LPN
Jennings Center for Older Adults
01.2002 - 02.2008
- Administered medications and treatments according to established protocols.
- Monitored patient vital signs, documenting changes and reporting concerns promptly.
- Collaborated with healthcare team to develop individualized care plans for residents.
- Educated patients and families on health management and medication adherence.
Education
Licensed Practical Nurse - Nursing
Marymount School of Practical Nursing
Garfield Heights, OH08-1995
Skills
- Effective relationship management
- Goal-oriented planning
- Effective verbal communication
- Collaborative decision-making
- Creativity and innovation
- Project coordination
- Staff development
- Team leadership
- Financial budget oversight
- Issues resolution
- Hiring and retention
- Financial reporting
- Compliance knowledge
Timeline
QAPI Director
Echo Hospice of Cleveland
01.2025 - Current
Assistant Director of Clinical Services
Echo Hospice of Cleveland
12.2021 - 01.2025
Staff Educator
Jennings Center for Older Adults
01.2016 - 12.2021
Unit Manager
Jennings Center for Older Adults
02.2012 - 01.2017
MDS Nurse
Jennings Center for Older Adults
02.2008 - 02.2012
LPN
Jennings Center for Older Adults
01.2002 - 02.2008
Licensed Practical Nurse - Nursing
Marymount School of Practical Nursing
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