Jennifer Pearson
Administrative Assistant
Kalamazoo,MI
Summary
Dedicated and highly organized Administrative Assistant with 30 years of experience. Known for delivering exceptional customer service in fast-paced environments. Proven track record of improving department efficiencies and leading teams to success. Excellent personal, communication, and organization skills. Able to effectively manage multiple tasks simultaneously and make strong decisions. Consistently demonstrates a self-motivated work ethic and keen attention to detail. Strong aptitude for multitasking and prioritizing tasks. Solid foundation in general office procedures and computer applications ensures smooth daily operations. Eager to further develop administrative and communication skills to contribute to the success of a new organization.
Overview
26
26
years of professional experience
Work History
Administrative Assistant II
Western Michigan University
12.2022 - Current
- Assists with new student admissions
- Initiates and facilitates affiliation agreement contracts
- Purchasing of office supplies and promotional products
- Scholarship awards
- Payroll: maintains time sheets, enters employee work time and absences into Human Resources database
- Coordinates and facilitates bi-annual pinning ceremony for student graduates
- Answers multi-line phone system
- Maintains confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivers excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensures accurate record-keeping with diligent data entry and database management
Administrative Assistant to the Principal
Central Elementary School
08.2016 - 12.2022
- Student Enrollments – Young Fives through 5th Grade
- Student Records
- State of Michigan Pupil Accounting - Membership Count
- School Web Master
- Newsletter
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Contributed to a safe campus environment by assisting in the implementation of safety protocols, monitoring visitor access, and reporting concerns promptly to the Principal.
- Offered exceptional support during critical situations by assisting with crisis response plans and emergency preparedness protocols as needed under the guidance of the Principal.
- Maintained timesheets and absences for school.
Administrative Assistant
Special Education/Southern Service Area
03.2009 - 08.2016
- Special Education/Southern Service Area
- 504 Coordinator – Scheduling, tracking for date compliance
- Data input into Skyward and TIENet
- IEP Invitations and Distribution
- Student Transfers
- Assisted staff and families with Special Education questions and concerns
Administrative Assistant to the Principal
Haverhill Elementary School
08.2007 - 04.2009
- Student Enrollments – Young Fives through 5th Grade
- State of Michigan Pupil Accounting - Membership Count
- Purchasing/Budgets
- Student Records
Administrative Assistant to the Director
Technology Department/Portage Public Schools
08.2000 - 07.2007
- Technology Purchases for District
- Multi-million dollar budget purchasing and accounting
- Asset allocation and tracking of technology devices
- Obtained bid proposals for Technology Department/District purchases
- Help Desk assistance
Administrative Assistant to the Director
Human Resources/Portage Public Schools
04.1999 - 08.2000
- Provided administrative and secretarial support to Human Resources Manager
- Responded to inquiries from staff and public regarding the Human Resources Department. Provided information to applicants and general public in all aspects of Portage Public Schools
- Greet and screen new applicants
- Maintained employment application files, acknowledge receipt of information, maintain confidentiality
- Scheduled interviews and meetings
Education
High School Diploma -
Portage Central High School
Portage, MI06.1989
Skills
- Information Organization
- Scheduling and calendar management
- Payroll
- Database administration and file management
- Office administration
- Customer relations and communications
- Proficient in Google Applications
- File management
- Efficient Multi-Tasking Skills
Timeline
Administrative Assistant II
Western Michigan University
12.2022 - Current
Administrative Assistant to the Principal
Central Elementary School
08.2016 - 12.2022
Administrative Assistant
Special Education/Southern Service Area
03.2009 - 08.2016
Administrative Assistant to the Principal
Haverhill Elementary School
08.2007 - 04.2009
Administrative Assistant to the Director
Technology Department/Portage Public Schools
08.2000 - 07.2007
Administrative Assistant to the Director
Human Resources/Portage Public Schools
04.1999 - 08.2000
High School Diploma -
Portage Central High School
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