Madeline Ramaglia

• I am a Chemistry Administrator's assistant in the science building, Wood Hall, on Western Michigan's University's campus
• My job consists of doing tasks and work in the chemistry wing, which include filling the printer trays, changing the coffee filters, getting the mail and delivering it to the mailboxes of the professors, completing excel sheets, scheduling, and hanging up posters for events, and new staff, and setting up classrooms for conferences or lectures
• This job has taught me a lot about responsibility, allowed me to progress with organizational skills, and allowed me to become familiar in an office setting with staff, teachers, and students
• Organized office supplies and resources, minimizing delays in project execution.
• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.

• I have been babysitting children from ages 2-13 since I was in 8th grade
• Two summers ago, I joined the nanny group for families in my neighborhood and was blessed with the opportunity to watch over two families
• Supported children in play activities, meals, and snacks, hygiene and socialization.
• Each summer I have spent4 days out of the week watching two toddlers, and2 days out of the week watching a6-month-old, and a10-year-old
• Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
• I spend about35 hours a week babysitting for my two families, and my jobs consist of feeding, changing, transportation services, and house duties
• I feel a big comfort and natural ability to connect with children of all ages and love the time I spend watching them grow

I worked as a daycare teacher's assistant at Milestones Child Development Center from the beginning of September 2024, to the end of December 2024. During my time at Milestones I was an assistant in the classroom from 10:30am until 6:30 pm. My job consisted of monitoring play time, changing diapers, serving lunch and snack, monitoring outdoor play, recording student activities and behaviors throughout the day, and closing down classrooms at the end of the day. At the end of the day closing down consisted of vacuuming, mopping, sanitizing the materials, sweeping, and resetting planning materials for the following week. I was very flexible with switching classrooms and was able to work with children from the ages of 2-10 years old. I very much enjoyed my experience at this job, and found joy in being able to connect with the children through activities, reading, singing, and teaching them about new science topics every week.

• Assisted in classroom management for creating a positive learning environment.
• Developed strong relationships with students to foster trust and open communication.
• Maintained safety and security by overseeing students in recess environments.

• I worked as a hostess/phone person for a local restaurant in my neighborhood
• My job consisted of being a hostess and seating customers, answering pickup and delivery orders on the phone, working the pickup window, cleaning the tables and menus, filling the sauces, and restocking the fridges at the end of my shift
• This job required a lot of multitasking work, learning how to communicate with customers and staff, and accommodating to the needs and pleasure of customers
• Managed guest seating by coordinating reservations and optimizing table turnover.
• Strengthened teamwork capabilities by collaborating closely with front-of-house and back-of-house staff.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.