Motivated and detail-oriented professional with over 2 years of diverse experience in agroforestry and customer service. Contributed to sustainable agroforestry projects at Gi-Agro, increasing community engagement and improving project efficiency through effective resource management.
Enhanced customer service and teamwork skills at Valley Dining Center, maintaining a 95% satisfaction rate among clients. Capable of integrating effective organizational and interpersonal skills to produce positive outcomes in challenging settings.
Fluent in French and English
Student mentor and tutor for the Congolese Student Association at Western Michigan University and Kalamazoo Valley Community College.
Current member of the association "Be Their Light", an organization that supports orphans in the Democratic Republic of Congo.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dining Employee
Western Michigan University
08.2022 - 12.2022
Worked with kitchen staff and fellow servers to ensure timely food preparation and service, enhancing overall dining experience for students and faculty.
Improved team efficiency through clear communication with colleagues during high-volume shifts.
Developed strong working relationships with fellow staff members, fostering a positive work environment and seamless teamwork.
Assisted customers with carry-out service.
Employee
Gi-Agro (Groupe d’Initiatives pour l’Agroforesterie en Afrique)
09.2019 - 09.2021
Spearheaded agroforestry initiatives, integrating sustainable practices to enhance agricultural productivity and environmental conservation. I was in charge of the sales and marketing of the company's products.
Skilled at working independently and collaboratively in a team environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Organized and detail-oriented with a strong work ethic.
ENGLISH PROFICIENCY CERTIFICATE Aug 2022 - Dec 2022
Center for English Language and Culture for International Students/ WMU Kalamazoo, MI
Research Paper: Characteristics of an Effective Problem Solver
Timeline
Dining Employee
Western Michigan University
08.2022 - 12.2022
Employee
Gi-Agro (Groupe d’Initiatives pour l’Agroforesterie en Afrique)