Customer-centered professional successful at interacting with guests and co-workers. Handles multiple tasks simultaneously in fast-paced establishments with an eagerness to learn.
Overview
4
4
years of professional experience
Work History
Sandwich Maker
Wendys Fast Food
New York
03.2025 - 06.2025
Maintained a clean and safe work environment by adhering to food safety regulations.
Prepared sandwiches according to customer specifications, including ingredients and condiments.
Ensured all products were fresh by checking expiration dates on food packages.
Stored food in designated areas following wrapping, dating, food safety, and rotation procedures
Cleaned the kitchen area, equipment, utensils, counters, and floors after each shift.
Assisted in preparing food by cutting, chopping vegetables and fruits.
Adapted quickly to menu changes and seasonal ingredient availability.
Checked out customers efficiently at the end of their order transaction.
Thrives in high-pressure work environments.
Sales Associate
NYC Pet Kent
Brooklyn
09.2022 - 11.2024
Greeted and assisted customers with comments, questions, or concerns.
Answered incoming telephone calls to provide information about the store, products, and services.
Cleaned shelves, counters, and tables to maintain an organized store.
Issued receipts, refunds, and exchanges.
Cooperated with coworkers and managers to meet a sales quota.
Developed comprehensive product knowledge of pet food brands and accessories.
Handled customer complaints in a professional manner.
Conducted inventories regularly to track stock levels.
Assisted customers with product selection, sizing, and styling.
Package Handler
Fedex Ground
Long Island City
09.2021 - 08.2022
Assisted coworkers and other managers with heavy workloads.
Loaded roughly 600 packages daily during peak season (November–December).
Organized packages based on their destination, with labels and scanners.
Lifted and carried packages for long periods.
Practiced and followed safety procedures.
Trained as QA, assisting customers with address corrections.
Education
High School Diploma -
Williamsburg Highschool of Arts And Technology
Brooklyn, NY
06-2019
Associate of Arts - Liberal Arts
LaGuardia Community College
Long Island City, NY
Some College (No Degree) - Computer And Information Systems
New York City College of Technology
Brooklyn, NY
Skills
Food safety
Ingredient handling
Kitchen sanitation
Customer checkout
High-pressure performance
Cash handling
Attention to detail
POS system operation
Customer service
Inventory management
Communication
Team oriented
Multitasking
Heavy lifting
Time management
Problem solving
Languages
English
Professional
Spanish
Professional
Timeline
Sandwich Maker
Wendys Fast Food
03.2025 - 06.2025
Sales Associate
NYC Pet Kent
09.2022 - 11.2024
Package Handler
Fedex Ground
09.2021 - 08.2022
High School Diploma -
Williamsburg Highschool of Arts And Technology
Associate of Arts - Liberal Arts
LaGuardia Community College
Some College (No Degree) - Computer And Information Systems