Education
Work History
Skills
Timeline
Generic

Kathleen Santora

San Leandro,CA

Education

Associate of Arts - Nuring

Merritt College
Oakland, CA

Work History

Sandwich Maker

Togos
  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
  • Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
  • Greeted guests, promoted specials, and took orders.
  • Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
  • Handled catering orders accurately and within specified timeframes, contributing to successful events for clients.
  • Reduced food waste with careful ingredient measurement and proper storage techniques.
  • Maintained strict adherence to food safety guidelines and regulations, ensuring a safe dining experience for customers.
  • Streamlined sandwich assembly process for increased efficiency and improved service times.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Managed cash transactions efficiently while adhering to company policies for financial security measures.
  • Ensured prompt service by working quickly yet meticulously during rush periods where long wait times could deter potential patrons from returning in the future.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and building rapport with patrons.
  • Demonstrated adaptability by cross-training in various roles within the establishment, providing support to colleagues as needed.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Facilitated efficient order-taking processes through clear communication when relaying customer requests to kitchen staff.
  • Kept workplace clean and organized in line with restaurant policies.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Prepared salads, soups and sandwiches for customers.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Accurately operated cash register to process customer payments.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Skills

  • Effective multi-tasking
  • Cleanliness
  • Safe food handling
  • Cash handling
  • Cash register operation
  • Temperature monitoring
  • Waste reduction
  • Task delegation
  • Recipe adherence
  • Knife skills
  • Product presentation
  • Portion control
  • Cleaning and organization
  • Dependable and honest
  • Food preparation
  • Sanitation procedures
  • Task prioritization
  • Food storage
  • Food service standards
  • Order accuracy
  • Food safety practices
  • Sandwich preparation
  • Sandwich assembly
  • Hospitality and accommodation
  • Food handling and sanitization
  • Menu design
  • Time management
  • Cleaning and sanitization
  • Food safety
  • Money handling
  • Phone and online order processing
  • Inventory counts
  • Station setup
  • Customer complaint resolution

Timeline

Sandwich Maker

Togos

Associate of Arts - Nuring

Merritt College

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Kathleen Santora