Jennifer A. Perkins
Schertz,TX
Summary
Professional with extensive experience in managing field operations. Strong focus on team collaboration and achieving results. Demonstrated ability to adapt to changing needs and priorities. Skilled in project management, logistics, and team leadership. Known for reliability and effective communication.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Innovative and goal-oriented Management professional committed to education and training. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through training and development.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Education and Training Career Field Manager (CFM)/CMSgt/E9
USAF
Washington, D.C., USA
01.2017 - 01.2020
- Defined enlisted and officer functional training policies for all Air Force Specialty Careers (AFSCs)
- Air Force administrator for the Automated Total Force Training Records (TFTR) System
- Reviewed Career Field Education and Training Plans for each occupational specialty submitted by CFMs to ensure accuracy and validity; and approved/rejected with recommendations based on review
- Chaired utilization and training workshops to determine training requirements and funding amounts for installations and provided recommendations to higher headquarters regarding development and implementation
- Planned, administered, and monitored execution rates of functional training budget of initial skills training
- Planned and executed meetings via the Defense Collaboration Support (DCS) system to review policies and provide guidance to CFMs Air Force-wide
- Provided technical advice to employees, supervisors, Base and MAJCOM training personnel for functional training plans and TFTR
Operations Coordinator, CMSgt/E9
Defense Attaché Office
Tel Aviv, Israel
01.2015 - 01.2017
- Managed $8M annual operations budget
- Supervised 8 enlisted personnel, and 3 Israeli Personnel, advised 8 Military Service Attachés
- Primary coordinator for official government visits of high visibility personnel (POTUS, VPOTUS, SecDef, etc.)
- Planned/ executed security, travel and hotel accommodations
- Coordinated DATT travel and official social events
- Member of Dept of State Housing Committee; placed newcomers in safe, secure and appropriate housing
- Analyzed and approved/rejected attaché monthly reimbursement reports for validity and accuracy
- Test Control Officer: ordered, inventoried and administered military promotion exams to enlisted personnel
- Vehicle Officer; maintained 6 government vehicles (2 armored), scheduled and approved usage
Maintenance Training Superintendent/CMSgt/E9
Air Combat Command
Langley AFB, VA, USA
01.2013 - 01.2015
- Led branch of military, civilian, and contract personnel in the execution of Air Force level On-the-Job Training oversight, Supplement Formal Training
- Develops Combat Air Force (CAF) Maintenance training policy for 54 career fields/40 wings/44.3K maintainers/3K aircraft
- Managed $1.4M budget; created expenditure plan/justified annual funding requirements thru sequestrationmaintained 100% training funds
- Translated Combat Air Force Maintenance training policy for field units; coordinates AF policy changes with HAF career field managers
- Developed current/future Mx training system requirements for mission design series & training system modifications using Instructional System Design (ISD) concepts.
- Validated F-35 maintenance training plan; identified functional AFSC requirements/capacities
- Manages ACC's Mandatory Course Listing; coordinates branch's training budget, Field Training Detachment/Mobile Training Team requirements, and Defense Travel System orders/vouchers
- Implemented higher headquarters directed missions involving writing position descriptions, hiring personnel, overseeing development of new mission policies and implementation
- Expert to Air Force personnel in developing, interpreting, implementing, and scheduling education and training of maintenance training within the MAJCOM
- Planned, organized, and led others in projects to convince leadership to accept recommendations involving resources and changes to Air Force policy
- Liaison for Education and Training between Air Staff, MAJCOMS, field units, and personnel
- Planned and guided career field functional managers when involved in Utilization and Training Workshops, OJT conferences, and seminars
Maintenance Training Superintendent/SMSgt/E8
Kunsan AB, ROK
01.2012 - 01.2013
- First-level supervisor of 20 personnel
- Led four Unit Training Managers and four mx instructors supporting 1.2K personnel/45 F-16 aircraft valued at $2.025B
- Developed & implemented training instructional guidance & interprets AF/CAF/PACAF guidance & policies
- Analyzed training data for trends, recommended corrective actions & briefs wing, group and unit Commanders/Leadership
- Wing education and training functional manager; assigned/managed training of 12 primary/additional duty training managers supporting 2.7K personnel
- Planned and conducted Air Force level workshops and provided briefings to senior leaders
- Oversaw Instructional Systems Design (ISD) office
- Directed annual curriculum advisory councils to initiate, review and adjust instructional training courses
- Determined and/or created best method of training, i.e. in-resident, virtual, and or digital training using interactive videos
Maintenance Training Superintendent/SMSgt/E8
Luke AFB, AZ, USA
01.2010 - 01.2012
- First-level supervisor of 21 personnel
- Led 11 Maintenance Training Flight Unit Training Managers, 1 scheduler, 8 instructors and 1 civilian
- Developed and managed training programs for 2.4K personnel, commanders in support of 138 aircraft worth $3.5B
- Ensured effective scheduling process managing 15K+ annual requests for maintenance courses
- Served as Education and Training Career Field Functional Manager for 37 UTMs
- Liaison to Air Education and Training Command for UTM programs
- Oversaw Instructional System Design (ISD) office
- Directed annual curriculum advisory councils to initiate, review and adjust instructional training courses
- Determined and/or created best method of training, i.e. in-resident, virtual, and or digital training using interactive videos
First Sergeant, Additional Duty/SMSgt/E8
Spangdahlem AB, Germany
01.2009 - 01.2010
- Liaison between commander, enlisted personnel, and support agencies
- Provided leadership and support in the management of the organization
- Counseled unit individuals on career, personal and family member affairs, financial matters, and career considerations
- Reviewed, edited, and provided suggestions to supervisors and leadership on enlisted personnel performance reports, awards, and decorations
Maintenance Training Superintendent/SMSgt/E8
Spangdahlem AB, Germany
01.2006 - 01.2010
- First-level supervisor for 21 personnel
- Led six Maintenance Training Flight (MTF) Unit Training Managers (UTMs), one scheduler and five instructors
- Developed/managed training programs for 1.6K personnel; supports group/sq commanders and 72 aircraft worth $1.4B
- Integrated Maintenance Data System (IMDS) subsystem training manager; ensure proper training management
- Supported training programs w/Staff Assistance Visits identifying problem areas utilizing Instructional System Design (ISD) process for training resolutions; provides HQ Air Combat Command Status of Training data
- Directed 46 out-of-cycle training requests; generated 105 qualified students on critical Combat Air Force coursessaved $14K
Deployed Base Education Services Officer/MSgt/E7
Sather AB, Baghdad, Iraq
01.2008 - 01.2009
- Managed the base Education Services Office offering education assistance for personal and professional education growth
- Provided counseling on educational needs to include degree programs, courses needed, school selection, and tuition assistance
- Primary test control officer; ordered, safeguarded, and administered military, DANTES, and collegiate tests for direct support to 60K US/Coalition forcessaved $360K in tuition
- Proctored 1.5K PME/DANTES/College tests; 12% monthly rate increasevast improvement from last 3 AEFs
- Conducted briefs and provided recommendations to commanders on budget execution issues
Base Education Services Officer/MSgt/E7
Luke AFB, AZ, USA
01.2002 - 01.2006
- First-level supervisor for 3 personnel
- Managed the base Education Services Office offering education assistance for personal and professional education growth
- Provided counseling on educational needs to include degree programs, courses needed, school selection, and tuition assistance
- Primary test control officer; ordered, safeguarded, and administered military, DANTES, and collegiate tests for deployed base personnel
- Advisor to 31 unit education and training managers
- Conducted briefs and provided recommendations to commanders on budget execution issues
Air Force Task Analyst/TSgt/ E6
Randolph AFB, TX, USA
01.2001 - 01.2002
- Project manager of SME driven task analysis studies of Air Force specialties
- Provided professional analytical support for the application of task analysis data to the management of upgrade and duty position training, and career development
- Conducted field interviews/surveys with SMEs experts to obtain specific job task data
- Implemented the Instrucional System Design process to create step-by-step breakdowns of job position tasks
- Reviewed and edited Task Analysis reports to provide quality control measures
- Developed charts, graphs, and tables to reflect task analysis results
Non-Commissioned Officer Curriculum Development/ SSgt/E5
Beale AFB, CA, USA
01.1997 - 01.2001
- Used the Instructional System Development (ISD) process to analyze and validate U-2 pilot and mission developer training
- Authored and reviewed criterion referenced for training objectives and tests
- Provided oversight of aircrew training contract courseware development and monitored courseware deliverables
- Conducted quality control checks of all course material
- Consulted with Formal Training Unit Commander and Development Chief on the proper application of ISD
- Ensured all U-2 courseware complied with governing regulations
Deployed Education Services Officer/SSgt/E5
Ahmed Al Jaber AB, Kuwait
01.1998 - 01.1999
- Managed the base Education Services Office offering education assistance for personal and professional education growth
- Provided counseling on educational needs to include degree programs, courses needed, school selection, and tuition assistance
- Primary test control officer: ordered, safeguarded, and administered military, DANTES, and collegiate tests for deployed base personnel
- Established a tutoring program increasing the CLEP/DANTES pass rate
- Developed the only Course 5 testing program for Senior Non-Commissioned Officers within the deployed area
- Acquired a University of Maryland instructor to teach Math meeting the needs of deployed personnel
- Conducted briefs and provided recommendations to commanders on budget execution issues
Education and Training Manager/ SSgt/E5
Osan AB, ROK
01.1996 - 01.1997
- Evaluated education and training programs, recommended corrective actions to supervisors and senior leaders
- Conducted work center visits to develop and conduct on-the-job training
- Established unit goals as well as incentive programs
- Requested and executed training quotas for annual data call
Education and Training Manager/ SrA/E4
Luke AFB, AZ, USA
01.1994 - 01.1996
- Developed recurring 90 day training schedules with Field Training Detachment and the Maintenance Training Flight
- Advised 11 training managers to schedule more than 2800 personnel for required training
- Managed Core Automated Maintenance System to schedule, update, monitor and record training
- Conducted annual course review for 900 course training codes; increased utilization rate by 10 percent
- Executed ISD to direct curriculum advisory councils for annual training course review
- Oversaw and reported scheduling effectiveness data and evaluated effectiveness for 136 assigned squadron personnel
Medical Readiness Specialist/ A1C/E3
Ramstein AB, Germany
01.1992 - 01.1994
- Scheduled Combat Arms Training for more than 650 Medical Group Personnel
- Survival Collective Protection System- Medical Custodian; responsible for inventory, storage and requisitioning assets
- Converted 200 medical mobility positions from Ramstein to Landstuhl Army Regional Medical Center
- Revised Mobility Resource Requirements Report, expanded use to all functional areas
- Developed mobility folders for 280 personnel and conducted individual inspections
Education
MAED - undefined
Trident University
Cypress, CA07.2025
MBA - undefined
Touro University International
Cypress, CA01.2004
BS/BA - undefined
University of Phoenix
Phoenix, AZ01.2002
AAS - Education & Instruction Technology
Community College of the Air Force
01.1996
AAS - Health Care Administration
Community College of the Air Force
01.1994
Skills
- Project coordination
- Field operations
- Crew management
- Inventory management
- Schedule coordination
- Progress monitoring
- Corrective action implementation
- Worker scheduling
- Staff management
- Team leadership
Certification
Professional Management, Community College of the Air Force, 2009
Activities
- Strength and cardio training
- Reading
- Working and playing with animals
- DIY projects and crafts
Professional Military Education
- Chief Orientation Course, In-Residence, 2015
- Senior Noncommissioned Officer Academy, In-Residence, 2009
- Defense Activity for Non-Traditional Education Support (DANTES) Test Control Officer Training and Service Workshop, In-Residence, 1999, 2008
- US Civilian Personnel Management Course, Distance Learning, 2008
- Senior Noncommissioned Officer Academy, Course 12, Distance Learning, 2006
- Senior Non-Commissioned Officer Professional Enhancement Seminar, In-Residence, 2006
- Customer College Customer Service Course, In-Residence, 2006
- Records Management, Electronic Records Management Privacy Act and Freedom of Information Act, In-Residence, 2004
- Noncommissioned Officer Academy, In-Residence, 2004
- Air Force Basic Protocol, Honors, and Ceremonies Course, In-Residence, 2002
- USAF Professional Development Institute, In-Residence, 1999
- USAF Instructional System Designer, In-Residence, 1999
- Air Combat Command Instructor Course, In-Residence, 1998
- Air Education and Training Command Instructor Course, In-Residence, 1996
- Air Combat Command Instructional System Design Course, In-Residence, 1996
- Airman Leadership School, In-Residence, 1995
- Education and Training Course, In-Residence, 1995
- Principles of Instruction, In-Residence, 1994
- Medical Administration, In-Residence, 1991
Awards
- Senior non-Commissioned Officer of the Year, 8 Maintenance Operations Squadron (2012)
- Outstanding Performer, AETC Inspector General Unit Compliance Inspection (2012)
- Lance P. Sijan Award, 56 Maintenance Group (2011)
- Force Support Senior Non-commissioned Officer of the Year (2011)
- 52 MXG Senior Non-Commissioned Officer of the 3rd Qtr & of the year (2008)
- 52 FW Senior Non-commissioned Officer Unit Training Manager of the Year (2007, 2008 & 2009)
- Superior Performer, Operational Readiness Inspection Luke AFB, AZ (2005)
- 56th Fighter Wing Non-Commissioned Officer of the Year, (2004)
- Wing Base Education and Training Manager of the Year (2004)
Timeline
Education and Training Career Field Manager (CFM)/CMSgt/E9
USAF
01.2017 - 01.2020
Operations Coordinator, CMSgt/E9
Defense Attaché Office
01.2015 - 01.2017
Maintenance Training Superintendent/CMSgt/E9
Air Combat Command
01.2013 - 01.2015
Maintenance Training Superintendent/SMSgt/E8
01.2012 - 01.2013
Maintenance Training Superintendent/SMSgt/E8
01.2010 - 01.2012
First Sergeant, Additional Duty/SMSgt/E8
01.2009 - 01.2010
Deployed Base Education Services Officer/MSgt/E7
01.2008 - 01.2009
Maintenance Training Superintendent/SMSgt/E8
01.2006 - 01.2010
Base Education Services Officer/MSgt/E7
01.2002 - 01.2006
Air Force Task Analyst/TSgt/ E6
01.2001 - 01.2002
Deployed Education Services Officer/SSgt/E5
01.1998 - 01.1999
Non-Commissioned Officer Curriculum Development/ SSgt/E5
01.1997 - 01.2001
Education and Training Manager/ SSgt/E5
01.1996 - 01.1997
Education and Training Manager/ SrA/E4
01.1994 - 01.1996
Medical Readiness Specialist/ A1C/E3
01.1992 - 01.1994
MAED - undefined
Trident University
MBA - undefined
Touro University International
BS/BA - undefined
University of Phoenix
AAS - Education & Instruction Technology
Community College of the Air Force
AAS - Health Care Administration
Community College of the Air Force