Summary
Overview
Work History
Education
Timeline
Generic

Jennifer Peters

SAN ANTONIO,TX

Summary

Detail-oriented Treatment Coordinator with experience providing direct patient care and office management in busy Orthodontic practice. Highly skilled in dental records and patient charting, case presentation and treatment acceptance averages 85-90%

Overview

11
11
years of professional experience

Work History

Orthodontic Treatment Coordinator

South Texas Orthodontics
03.2022 - Current
  • Verified patient insurance eligibility and benefits.
  • Scheduled and confirmed patient appointments.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Prepared patient X-rays and images for review by dentist.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Provided excellent customer service to create positive experiences and build patient trust.

Lead Orthodontic Assistant

South Texas Orthodontics
01.2013 - 03.2022
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Took x-rays, photographs and impressions of patients' teeth and mouth.
  • Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
  • Poured and shaped molds from impressions and trimmed molds in grinder.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
  • Set appointments and made follow-up calls.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Monitored patient comfort and safety during dental procedures.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Scheduled and confirmed patient appointments.
  • Prepared patient X-rays and images for review by dentist.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.

Education

United States Air Force

CDA -

Robert Morgan Educational Center And Technical College
Miami, FL
2003

Associate of Science - Dental Hygiene

University of Central Florida
Orlando, FL
08.2001

Timeline

Orthodontic Treatment Coordinator

South Texas Orthodontics
03.2022 - Current

Lead Orthodontic Assistant

South Texas Orthodontics
01.2013 - 03.2022

United States Air Force

CDA -

Robert Morgan Educational Center And Technical College

Associate of Science - Dental Hygiene

University of Central Florida

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Jennifer Peters