Jennifer Pickle
Tabor
Summary
Dynamic Shift Trainer at Loves Travel Stops with a proven track record in enhancing employee engagement and customer satisfaction. Expert in task delegation and feedback delivery, I developed impactful training materials and implemented best practices, resulting in improved service standards and guest satisfaction scores. Committed to fostering teamwork and workplace safety.
Overview
3
3
years of professional experience
Work History
Shift Trainer
Loves Travel Stops
Pacific City
12.2022 - 03.2026
- Trained new team members on operational procedures and safety protocols.
- Developed training materials to enhance employee understanding of service standards.
- Assisted in scheduling shifts to ensure optimal staff coverage during peak hours.
- Monitored team performance and provided constructive feedback for improvement.
- Implemented best practices for customer service, enhancing guest satisfaction scores.
- Facilitated communication between management and staff to address concerns promptly.
Education
High School Diploma -
Glenwood
Glenwood Ia05-2016
Skills
Task delegation
Motivational techniques
Feedback delivery
Employee engagement
Workplace safety
Peer coaching
Learning management systems
Positive attitude
Teamwork
Teamwork and collaboration
Customer service
Team player
Problem-solving
Cleaning and organization
Time management
Attention to detail
Listening skills
Multitasking and organization
Problem-solving abilities
Cleaning and sanitizing
Multitasking
Collaboration and teamwork
Cleaning and sanitation
Reliability
Cleaning
Excellent communication
Critical thinking
Customer satisfaction
Timeline
Shift Trainer
Loves Travel Stops
12.2022 - 03.2026
High School Diploma -
Glenwood