Jennifer Pitchford
Colorado Springs,CO
Summary
Motivated warehouse professionals with success inspiring and directing associates to effectively handle daily orders. Practical and methodical in establishing priorities and carrying out daily objectives. Familiar with safety standards and seasonal trends in production demands. Dependable Fulfillment Lead ensures efficient warehouse operations to consistently exceed production goals. Excellent time management, problem-solving communication skills gained over many years in the field.
Results-driven fulfillment professional with extensive experience in overseeing inventory management, order processing, and logistics coordination. Known for strong team collaboration and delivering consistent, high-quality outcomes. Skilled in problem-solving and adapting to changing demands, ensuring optimal efficiency and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Fulfillment Lead
NEW GENERATION WELLNESS
Colorado Springs, Colorado
12.2024 - 01.2026
- Coordinated daily order fulfillment processes to meet customer demand efficiently.
- Managed inventory levels to ensure timely product availability and reduce delays.
- Trained new team members on operational procedures and company standards.
- Optimized workflow by reorganizing workspace layout for increased efficiency.
- Assisted in maintaining accurate records of inventory transactions and shipments.
- Facilitated communication between cross-functional teams within the organization.
- Ensured accuracy of orders prior to shipping by verifying the quantity, product type, and address information.
- Maintained records of inventory levels, stock movements, and customer orders.
- Maintained team standards for quality and productivity by personally picking, reviewing and packing orders for shipment.
Packer / Shipper / Machine Operator
BIC
Charlotte, NC
01.2024 - 09.2024
- Operated forklifts and pallet jacks to transport goods within the warehouse.
- Maintained accurate inventory records using warehouse management software.
- Assisted in receiving shipments, inspecting items for damage or discrepancies.
- Collaborated with team members to ensure timely order fulfillment and shipping.
- Followed safety protocols to maintain a clean and secure work environment.
- Prepared packaging materials and labeled shipments for delivery coordination.
- Conducted routine equipment checks to ensure proper functionality and safety compliance.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
Forklift Operator (Certified)
CFS
Charlotte, NC
01.2021 - 12.2023
- Responsible for providing assistance in duties related to keeping the line running smoothly.
- Lead and direct activities for production focus on equipment and process.
- Provide production run sheets to packaging machine operators to complete daily production run.
- Update production system and/or case total board with completed case counts in order to communicate production goals to next shift.
- Maintain inventory, pick orders efficiently, and communicate discrepancies as needed.
- Load and unload products onto trucks.
- Communicate with dispatchers and process paperwork.
- Handle customer complaints and keep the vehicle clean and organized.
Truck Loading and Unloading
FedEx
Charlotte, NC
01.2018 - 10.2020
- Responsible for physical loading, unloading, and sorting of packages.
- Carry packages weighing varying sizes and weights by hand.
- Lift, push, pull, carry, scan, and place packages into storage bins.
Education
Associate of Science - Medical Coding & Billing
DeVry
Charlotte, NC08-2020
Skills
- Packaging & Receiving
- Stand up Forklift
- Strong & Effective Communicator
- Interpersonal
- Efficient
- Organized
- Team Player
- Microsoft Office Products
- Order fulfillment
- Inventory management
- Workflow optimization
- Safety compliance
- Shipping accuracy
- Warehouse operations
- Team collaboration
- Equipment maintenance
- Quality assurance
- Problem solving
- Effective communication
- Employee training
- Attention to detail
- Time management
- Picking and packing
- Order confirmation
- Shipping coordination
- Labeling expertise
- Order pulling
- Inspection skills
- Inventory monitoring
- Logistics planning
- Package preparation
- Package scanning
- Returns handling
- RF device usage
- Warehouse safety
- Loading and unloading
- Order picking
- Shipping and receiving
- Product packaging
- Workload prioritization
- Forklift operation
- Hand-eye coordination
- Troubleshooting techniques
- Quality control
- Product Inspections
- Record keeping
- Shipment preparation
- Equipment troubleshooting
- Order verification
- Manual dexterity
- Barcode scanning
- Inventory error correction
- Workplace organization
- Order ticket reading
- RFID scanning
- Pick-list processing
- Pallet jack usage
- Work order processing
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Dependable and reliable
- Problem-solving abilities
- Multitasking
- Motivated team player
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Customer relationships
- Adaptability and flexibility
- Decision-making
- Heavy lifting
- Stocking
- Recordkeeping and documentation
- Relationship building
- Safety procedures
- Team coordination
- Order tracking
- Packing and shipping
- Pallet jack operation
- Product picking
- Stocking and replenishing
- Merchandise stocking
- Product labeling
- Team building
- Organization and categorization
- Data entry
- Work area maintenance
- Inventory counting
- Task prioritization
- Material handling equipment
- Equipment operation
- Self motivation
- Product knowledge
- Exceptional time management skills
- Analytical thinking
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Supervised team of [Number] staff members.
Certification
- CPDW - Certified Professional in Distribution and Warehousing
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
English
Professional Working
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Documenting and sharing travel experiences
- Enjoy participating in [activity] for overall physical and mental well-being
Timeline
Fulfillment Lead
NEW GENERATION WELLNESS
12.2024 - 01.2026
Packer / Shipper / Machine Operator
BIC
01.2024 - 09.2024
Forklift Operator (Certified)
CFS
01.2021 - 12.2023
Truck Loading and Unloading
FedEx
01.2018 - 10.2020
Associate of Science - Medical Coding & Billing
DeVry