Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cathryn Mauldon

Wimberley

Summary

At Academy Sports + Outdoors, I led a fulfillment team to enhance productivity by training new hires and streamlining processes, boosting team efficiency. Known for exceptional problem-solving and teamwork skills, I excelled in customer service and operational improvements, ensuring quality control and timely order fulfillment.

Overview

6
6
years of professional experience

Work History

Fulfillment Lead

Academy Sports + Outdoors
Kyle, TX
09.2019 - Current
  • I trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
  • Led a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
  • Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
  • Complete online orders such as mail-out orders, in-store pick-up, and curbside.
  • Communicated with customers by answering questions for online orders via phone calls.

Education

No Degree - Nursing

Howard Community College
San Angelo, TX
05.2025

High School Diploma -

Junction High School
Junction, TX
05.2019

Skills

Picking and Packing

Inspection skills

Shipping and Receiving

Product Packaging

Quality Control

Product Inspections

Teamwork and Collaboration

Quick Learner

Customer Service

Problem-Solving

Time Management

Dependable and reliable

Attention to Detail

Multitasking

Motivated Team Player

Timeline

Fulfillment Lead

Academy Sports + Outdoors
09.2019 - Current

No Degree - Nursing

Howard Community College

High School Diploma -

Junction High School