Jennifer Pittsley
BINGHAMTON,NY
Summary
Detail-oriented with exceptional communication and project management skills, adept at strategic operational planning and materials management. Strong analytical abilities and a commitment to teamwork facilitate quick adaptation to new environments and challenges. Proven track record of enhancing systems and aligning technical solutions with business objectives, successfully leading projects from inception to completion while contributing to organizational growth. Organized and dependable, capable of managing multiple priorities with a positive attitude and a willingness to embrace additional responsibilities to achieve team goals.
Overview
30
30
years of professional experience
Work History
Production Manager
EMS Technologies Services LLC
01.1996 - 10.2025
- Optimized workflow by coordinating production requirements with material handling and staffing functions.
- Achieved production goals through effective materials management and responsiveness to customer demands.
- Established and updated production schedules based on evolving market conditions.
- Monitored equipment, checked supplies, and coordinated manpower to ensure demand satisfaction.
- Reviewed production orders, schedules, delivery dates, and inventory levels to evaluate product availability.
- Initiated corrective actions during audit reviews to address identified discrepancies.
- Proactively planned and communicated to prevent customer issues related to production.
- Documented system planning criteria and processes by creating standard operating procedures (SOPs).
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Coordinated scheduling for meetings, optimizing calendar management for executive staff.
Education
High School Diploma -
Binghamton High School
Binghamton, NYSkills
- Document processing and typing skills
- Management of materials
- Production output optimization
- Service to customers
- Management of records
- Fundamental mathematics skills
- Skills in communication
- Management of time effectively
- Ability to multi-task efficiently
- Etiquette in professional phone interactions
- Skills in organization and goal setting
- Production planning
- Production scheduling
- Purchasing
- File organization
- Customer and client relations
- Computer proficiency
- Documentation and recordkeeping
- Database entry
- Excel spreadsheets
- Recordkeeping
- Invoice processing
- Multi-line phone systems
- Accounting support
- Employee timesheet processing
- Purchase orders organization
- Administrative support
- Microsoft Office Suite
Accomplishments
- Achieve ISO9001 Certification for over 10 years by managing Audits with accuracy and efficiency.
- Documented and resolved minor corrective actions which led to the ISO9001 Certification without any major corrected actions.
- Managed Quality Management System (QMS) integrating specific planning, monitoring, and improvement cycles into daily operations to meet the companies goal.
Timeline
Production Manager
EMS Technologies Services LLC
01.1996 - 10.2025
High School Diploma -
Binghamton High School
References
Mark Hotchkiss (EMS President) 607-727-3171 markh@emstech.com
Jude Dilella ( EMS Sales Manager) 608-727-3201 Jdilella@aol.com
Chris Morgan ( EMS Former Production Manager) 607-760-0005 CMorgan8531@gmail.com