Summary
Overview
Work History
Education
Skills
Timeline
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JENNIFER POCINO

Los Angeles,USA

Summary

Dynamic sales professional with a history of success at Ralph Lauren, excelling in client relationship management and trend analysis. Orchestrated a 25% revenue increase through strategic merchandising and effective communication. Renowned for exceptional interpersonal skills and professional demeanor, driving sales success and enhancing brand reputation in luxury retail.

Overview

23
23
years of professional experience

Work History

Sales Associate

Jill Roberts Boutique
Beverly Hills, CA
03.2024 - Current
  • Facilitate product selection, sizing, and styling for enhanced customer satisfaction.
  • Execute cashier duties, including processing payments and issuing receipts.
  • Educate customers on product features and proper usage to drive sales.
  • Unbox merchandise and organized shelves to present items attractively.

Personal Stylist

Personal Stylist
Los Angeles, CA
01.2016 - Current
  • Deliver personal styling, closet organization, and shopping services for high-end clientele.
  • Merchandise couture, casual clothing, jewelry, and luxury items for discerning clients.
  • Schedule client appointments to assess style needs and preferences.
  • Craft personalized looks that aligned with individual body shapes, lifestyles, and budgets.

Account Executive - Collection and Black Label

Ralph Lauren
New York, NY
01.2007 - 01.2009
  • Executed seasonal strategies to drive Ralph Lauren Collection and Black Label business at retail level.
  • Built global vendor relationships to enhance product availability and presentation standards.
  • Conducted market appointments, guiding accounts on ownership and reviewing buys for alignment with brand vision.
  • Analyzed sales data to identify selling trends, competitive insights, and missed opportunities for Senior Management.
  • Collaborated with Marketing to execute impactful in-store events that reinforced brand image.
  • Developed in-store selling strategies through clinics, merchandising visits, and trunk shows.

Account Executive - Miu Miu Handbags & Accessories

Prada USA Corp.
New York, NY
01.2006 - 01.2007
  • Managed all USA and Canadian wholesale accounts for department stores and boutiques.
  • Conducted four annual sales campaigns in New York, Milan, and Paris, including store clinics and product merchandising.
  • Collaborated with planning department to develop comprehensive budgets and analyze sales trends.

Account Executive: John Galliano RTW

John Galliano
New York, NY
01.2006 - 12.2006
  • Cultivated client relationships through daily interactions with department stores and high-end boutiques.
  • Updated weekly selling reports from major department stores to monitor product performance.
  • Coordinated all preparations for Paris and New York market events.

Sales Specialist

Maxfield
Los Angeles, CA
01.2005 - 01.2006
  • Provided exceptional customer service to high-profile clientele, enhancing brand reputation.
  • Executed visual merchandising standards for couture clothing, jewelry, and luxury items to maximize appeal.

DSA/Boutique Manager for Akris

Neiman Marcus
Beverly Hills
01.2002 - 01.2004
  • Selected products to elevate brand awareness among associates and NM customers.
  • Analyzed sales data and seasonal sell-off percentages to exceed sales goals.
  • Increased business revenue by 25% through strategic merchandising efforts.
  • Maintained regular communication with DM and Buying office regarding customer feedback.

Education

Fashion Promotion Program -

The London College of Fashion
UK
01.2001

Internship-Visual Merchandising -

Harvey Nichols
London, UK
01.2001

B.A. - Psychology

California State University, Northridge
01.1999

Skills

  • Client relationship management
  • Trend analysis
  • Sales goal achievement
  • Interpersonal skills
  • Professional demeanor

Timeline

Sales Associate

Jill Roberts Boutique
03.2024 - Current

Personal Stylist

Personal Stylist
01.2016 - Current

Account Executive - Collection and Black Label

Ralph Lauren
01.2007 - 01.2009

Account Executive - Miu Miu Handbags & Accessories

Prada USA Corp.
01.2006 - 01.2007

Account Executive: John Galliano RTW

John Galliano
01.2006 - 12.2006

Sales Specialist

Maxfield
01.2005 - 01.2006

DSA/Boutique Manager for Akris

Neiman Marcus
01.2002 - 01.2004

Fashion Promotion Program -

The London College of Fashion

Internship-Visual Merchandising -

Harvey Nichols

B.A. - Psychology

California State University, Northridge