Jennifer Poist
Westminster,MD
Summary
Dynamic author with a strong background in engaging audiences and promoting works through social media at Raptor Adventures Publishing. Proven ability in creative writing and world-building, coupled with exceptional communication skills. Successfully fostered reader loyalty and enriched content through thorough research, resulting in a vibrant author-reader community.
Overview
7
7
years of professional experience
Work History
Author
Raptor Adventures Publishing
Spring Hill, FL
01.2025 - Current
- Built a loyal following through engaging author-reader interactions at book signings, speaking engagements or online platforms.
- Gathered inspiration from personal experiences or current events to create relatable and thought-provoking content.
- Conducted extensive research to enrich the authenticity and depth of written works, providing a more immersive experience for readers.
- Promoted published works through social media platforms, author website updates, email newsletters, and blog posts.
Dental Office Manager
Kids World Of Smiles
Westminster, MD
04.2018 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
Dental Assistant
Kids World Of Smiles
Westminster, MD
04.2018 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for several procedures daily.
Education
General Studies
Pasco Hernando Community College
Spring Hill, FLDiploma - General Studies
Westminster High School
Westminster, MD06.1995
Skills
- Problem solving
- Creative writing
- Originality
- Communication
- Social media promotion
- Content creation
Timeline
Author
Raptor Adventures Publishing
01.2025 - Current
Dental Office Manager
Kids World Of Smiles
04.2018 - Current
Dental Assistant
Kids World Of Smiles
04.2018 - Current
General Studies
Pasco Hernando Community College
Diploma - General Studies
Westminster High School