LAURA PORTILLO
Rockville,MD
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills and qualities to drive team success and contribute to organizational growth.
Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Assistant
Medstar Medical Group
Chevy Chase, MD
02.2024 - Current
- Assisted healthcare providers with patient examinations and treatments to enhance care delivery.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Sanitized, restocked, and organized exam rooms and medical equipment.
First Medical Associates (formerly Doctors First)
Gaithersburg, Maryland
01.2019 - 01.2023
- Effortlessly provide patient care from the front desk to the exam room. Performed clerical duties, managing insurances, billing as well medical procedures while maintaining safety and confidentiality compliance.
Occupational Health consultants
Rockville, Maryland
01.2010 - 01.2013
- Managing Schedules, taking vitals, and prepping rooms Utilize both Quest and LabCorp labs portables and or write out labs, including Diagnosis, and CPT codes. Draw blood and administer vaccines. Preform PFT, USE test, Fit test. Manage schedule, call in prescriptions and patient results Enter data into two systems.
Eastern Healthcare Financial Service
Rockville, Maryland
01.2006 - 01.2008
- Answer phone calls from patient's, insurances, and doctors' offices. Post patient's payments and set up payment plans. Write off and adjustments from Insurance and third parties. Keep track of payments from Insurance for 15 doctors. Handle attorney's inquiries such as create, send itemized bills, and obtain medical records. Contact insurance companies to check on claim status, payments, denials; and appeals.
Education
Medical Assistant -
Tesst College of Technology
Beltsville, MD06-2009
Skills
- Proficient in EMR
- Bilingual (English/Spanish)
- Excellent listener
- Friendly, courteous, & service oriented
- Poised under pressure
- Staff training & coaching
- Quality assurance
- Solid written & verbal communicator
- Medical terminology knowledge
- Direct patient care
- Procedure assistance
- Patient-focused care
- Specimens collection and processing
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS and First Aid Certification
Interests
Hiking, Reading, Long walks, Travel, Swimming, Exercise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Medstar Medical Group
02.2024 - Current
First Medical Associates (formerly Doctors First)
01.2019 - 01.2023
Occupational Health consultants
01.2010 - 01.2013
Eastern Healthcare Financial Service
01.2006 - 01.2008
Medical Assistant -
Tesst College of Technology