Jennifer Posada

Uncover suspected illegal / fraudulent activities within bank accounts, customers, and associates by conducting independent investigations. Deliver strategic support to internal and external partners in extensive check verifications, return check investigations, wire, ACH, and Debit Card Frauds. Leverage reporting methodology for findings as well as assess transaction information and bank reports for potential patterns of fraud to review cases. Collaborate with various levels of organization, comprising senior management, legal counsel, and law enforcement to attain mutual goals and objectives. Guide and mentor fellow associates on routine tasks.

Key Achievements
● Identify and mitigate financial loss, while contributing toward fund recovery.
● Manage end-to-end procedures related to multiple cases, investigations, and reviews by delivering formal reports.
● Simultaneously supported onboarding and departmental leadership in trend/metrics analysis, information gathering, performance feedback, and served as liaison with the Compliance Department and multiple business units.
● Enable bank to meet regulatory reporting requirements by developing Suspicious Activity Reports (SARs).
● Drive overall processes in compliance with FinCEN 314(a) (Patriot Act) by rendering high-level services.
● Ensure completion of over 1200 PPP loan application reviews as well as submission of 600+ SARs within a year.
● Provide on-time response to Subpoenas and multiple law enforcement agencies.

Assessed generated daily batch filter of Fraud and Money Laundering cases. Identified and reported escalated risk and onboarding issues to appropriate management, assuring accurate completion of new memberships. Involved in training programs. Assured on-time identification and resolution of work-related issues by organizing and prioritizing tasks appropriately.

Key Achievements
● Analyzed documentation and reference data to complete KYC requirements for new onboarding and Periodic reviews team.
● Planned and conducted Know Your Customer analysis on existing clients, including Politically Exposed Persons (PEPs) by documenting, and validating information obtained.
● Provided strategic support to wire service providers in smooth execution of Enhanced Due Diligence (EDD).
● Determined risk ratings by performing due diligence on transaction expectations and reviewing cash-intensive transactions to reduce the firm's regulatory ability.

● Achieved ratings of 90% in client experience surveys.
● Led and mentored team of seven members in multiple banking competitions, while developing and implementing strategic sales plans in line with company goals and objectives.
● Drove efficient execution of operational procedures, comprising loss prevention, consumer accounts monitoring, bank funds recovery, vault cash / cash orders oversight, ATMs shipment / loading, and night drop deposits.