Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Price

Dothan

Summary

Compassionate Patient Care Technician with experience at Flowers Hospital, adept at monitoring vital signs and enhancing patient satisfaction through attentive care. Skilled in CPR and patient education, I effectively streamlined workflows and trained new staff, contributing to a safer and more efficient healthcare environment.

Overview

6
6
years of professional experience

Work History

Patient Care Technician

Flowers Hospital
08.2024 - 11.2024
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.

Calltaker

City of Dothan
03.2024 - 08.2024
  • Utilized multi-line phone systems effectively, navigating between calls seamlessly while maintaining attention to detail.
  • Managed high-pressure situations calmly, ensuring timely assistance to callers during peak hours or emergency scenarios.
  • Collaborated with other departments as needed to resolve complex issues or provide comprehensive support for customers in need of specialized assistance.
  • Prioritized time-sensitive calls effectively, ensuring efficient allocation of resources in emergency situations.
  • Maintained a professional demeanor, managing difficult callers and deescalating tense situations.
  • Streamlined call-taking process for increased productivity by implementing effective communication strategies.
  • Typed incoming information promptly, maintaining [Number]% accuracy rate.

Lead Visitation Specialist

Twin Oaks
07.2022 - 03.2024
  • Increased parental understanding of child development by sharing relevant resources and explaining age-appropriate expectations.
  • Prevented potential conflicts during visits by implementing de-escalation techniques when necessary to maintain a safe environment for all participants.
  • Contributed to team success by collaborating with colleagues on challenging cases, sharing best practices, and offering insights gained from experience.
  • Increased parental accountability by regularly reviewing visitation goals with clients and providing feedback on progress made or areas for improvement.
  • Promoted positive parenting practices by modeling effective strategies and providing constructive feedback to parents.
  • Managed challenging behaviors among children and parents during visits by implementing appropriate behavior management strategies and setting clear boundaries.
  • Facilitated positive reunifications within families by addressing barriers to parent-child bonding and promoting healthy attachment patterns during supervised visits.
  • Contributed to a positive team dynamic by consistently maintaining open lines of communication with colleagues, supervisors, and case managers regarding case developments or concerns.
  • Improved communication between parents and children through facilitating structured conversations and activities.
  • Upheld agency standards of care through adherence to policies and procedures related to confidentiality, professionalism, and ethical conduct during supervised visitations.
  • Assisted in the development of court reports by summarizing visitation progress and identifying areas requiring additional support or intervention.

Life Coach

Chrysalis A Home For Girls
11.2020 - 10.2022
  • Established strong rapport with clients, fostering trusting and supportive coaching relationships.
  • Encouraged clients to set and achieve reasonable goals on weekly basis.
  • Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Provided ongoing support to clients as they navigated life transitions or challenges, fostering resilience and adaptability.
  • Implemented creative problem-solving techniques with clients to identify innovative solutions for various life obstacles.
  • Continuously updated knowledge in the field of life coaching through professional development opportunities including conferences, trainings, and literature reviews.
  • Guided clients to overcome limiting beliefs and barriers, resulting in increased self-confidence and personal empowerment.
  • Facilitated group workshops on topics such as communication, time management, and stress reduction, promoting overall wellbeing.
  • Connected clients with available resources to improve plan success.
  • Enhanced client self-awareness by conducting personalized assessments and providing insightful feedback.
  • Facilitated group sessions and learning discussions to further objectives.
  • Crafted inspiring content for blog posts, newsletters, and social media channels that resonated with potential clients seeking guidance on a range of topics related to personal growth.
  • Partnered with clients to develop effective strategies for work-life balance, leading to enhanced overall well-being and satisfaction.

Direct Support Professional

Anchorage
11.2021 - 07.2022
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Stocker

Walgreens
06.2018 - 01.2020
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.

Education

Associate of Science - Nursing

George C Wallace Community College
Dothan, AL

High School Diploma -

Rehobeth High School
Rehobeth, AL
05-2005

Skills

  • Vital signs monitoring
  • CPR certification
  • Patient observation
  • Blood glucose testing
  • Infection control standards
  • Catheter care
  • Blood glucose monitoring
  • ADL support
  • Infection control
  • Feeding assistance
  • Patient positioning
  • Patient services
  • Professional bedside manner
  • Emergency response
  • Patient education
  • Data collection

Timeline

Patient Care Technician

Flowers Hospital
08.2024 - 11.2024

Calltaker

City of Dothan
03.2024 - 08.2024

Lead Visitation Specialist

Twin Oaks
07.2022 - 03.2024

Direct Support Professional

Anchorage
11.2021 - 07.2022

Life Coach

Chrysalis A Home For Girls
11.2020 - 10.2022

Stocker

Walgreens
06.2018 - 01.2020

Associate of Science - Nursing

George C Wallace Community College

High School Diploma -

Rehobeth High School

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Jennifer Price