Jennifer Prock

• Consistently exceeded sales targets each quarter, resulting in recognition as top-performing sales

representative

• Developed and maintained strong relationships with key clients, resulting in repeat business

• Collaborated with marketing team to create compelling sales materials and presentations.

• Provided exceptional customer service by promptly addressing inquiries and resolving issues, resulting

in improvement in customer satisfaction ratings

• Built strong rapport with clients through regular communication channels including phone calls, emails,

meetings etc

• Identified upsell and cross-sell opportunities within existing client base

• Managed financial transactions involving accounts payable and receivable.
• Supervised the systematic arrangement and documentation of company accounts.
• Directed HR and payroll departments.
• Managed reconciliation of accounts using Quickbooks.
• Oversaw sales operations and handled customer service.

• Answered customers' questions regarding products, prices, and availability.
• Determined needs, delivered solutions, and overcame objections through consultative selling skills.
• Managed friendly and professional customer interactions.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.

• Weighed letters and packages and calculated costs based on classification, weight, and destination.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Updated mailing lists with current addresses and contact information for smooth customer communications.
• Labeled packages with clear, correct information to reduce mailing errors.
• Checked parcels were securely sealed to eliminate losses.
• Processed and organized incoming mail for distribution to appropriate departments.

• Managed full spectrum of accounts payable and receivable.
• Oversaw the accurate filing of company accounts.
• Led Human Resources and managed payroll operations.
• Reconciled all accounts using QuickBooks.
• Led sales operations and enhanced customer satisfaction.

• Run daily activities needed to keep the bar open.
• In charge of daily sheets with bar earnings and expenditures.
• Responsible for ensuring great customer service, inventory, ordering, cash in and out, accounting, scheduling and event planning.
• Responsible for vast knowledge of the variety of liquors and beers we offer

• Run daily activities needed to keep the bar open.
• In charge of daily sheets with bar earnings and expenditures.
• Responsible for ensuring great customer service, inventory, ordering, cash in and out, accounting, scheduling and event planning.
• Responsible for vast knowledge of the variety of liquors and beers we offer

• Run daily activities needed to keep the bar open.
• Responsible for ensuring great customer service, inventory, ordering, cash in and out, accounting, scheduling and event planning.
• Responsible for vast knowledge of the variety of liquors and beers we offer

• In charge of bringing on new clients for the business.
• Responsible for cold calling new businesses each week.
• Responsible for attending networking events to grow the business each week.
• Responsible for being the face of the company.

• In charge of all accounts payable and receivable.
• In charge of organizing and filing all accounts within the company.
• In charge of Human Resources and payroll.
• In charge of reconciling all accounts through Quickbooks.

• Responsible for ensuring great customer service, inventory, cash in and out and inventory.
• In charge of daily sheets.
• In charge of maintaining bar appearance and cleanliness.

• In charge of all accounts receivable and payable for several companies.
• In charge of organizing and filing for all accounts for several companies.
• In charge of hiring and training in the administrative office.
• In charge of management of stores daily activities.
• In charge of cash in and out.

• Performed the duties of a Caddo Deputy at Caddo Correctional Center.
• This included guarding over 1,200 inmates in nine space housing units.
• I maintained detailed, classified records of the inmates, operated master control, and created narrative event reports.
• I was post certified and a licensed field training officer.

• I assisted in regular dentistry, prosthodontics, periodontal work, and oral x-rays.
• I organized and managed patient records and maintained classified information.
• Training includes certification using an M-16 and hand grenades. I was also skilled in combat training.