JENNIFER PROVORSE
San Antonio
Summary
Experienced nursing executive with 25 years in hospice, long-term care, and behavioral health. Maintained zero Immediate Jeopardy citations during state and federal surveys through strategic survey preparedness and quality improvement. Led initiatives that enhanced operational efficiency and fostered company growth while effectively communicating with stakeholders to achieve organizational objectives.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Director of Clinical Liaison & Education
One Touch International
San Antonio
01.2020 - Current
- Served as the primary clinical liaison supporting multiple healthcare and long-term care facilities.
- Developed and implemented clinical education programs that enhanced staff competency and ensured compliance.
- Led survey preparedness initiatives, conducting mock surveys and formulating corrective action plans to enhance readiness.
- Supported multiple facilities through state and federal surveys with zero Immediate Jeopardy citations.
- Reduced repeat deficiencies through targeted corrective action and leadership coaching.
- Analyze clinical data to improve infection control practices and resident outcomes.
- Mentored DONs and ADONs, fostering leadership performance and enhancing clinical oversight.
- Collaborate with executive leadership to support organizational growth.
Assistant Director of Nursing / Infection Preventionist
Hacienda Oaks Nursing & Rehab Center
Seguin
04.2018 - 01.2019
- Led infection prevention and quality assurance initiatives, improving patient safety and outcomes.
- Directed and educated nursing staff, enhancing regulatory compliance and fostering a culture of accountability.
- Established departmental objectives and long-term quality goals to align nursing practices with quality standards.
- Augmented staffing and managed nursing budgets.
- Analyzed quality data using Team TSI, Scrub Reports, SimpleLTC.
- Initiated care plans and reviewed all MDS assessments.
Assistant Director of Nursing Services
Regency Manor Nursing & Rehab Center
Floresville
03.2017 - 04.2018
- Supervised nursing staff and operations to ensure high-quality patient care.
- Ensured compliance with LTC regulations and Nursing Practice Act.
- Conducted mock surveys and compliance audits to identify areas for regulatory improvement.
- Interviewed, hired, trained, and evaluated nursing staff.
- Managed inventory and nursing supplies to support uninterrupted nursing operations.
Nurse Supervisor
River City Care Center
San Antonio
06.2016 - 03.2018
- Directed nursing staff in psychogenic long-term care setting to enhance patient care and support therapeutic outcomes.
- Led staff education and survey preparedness initiatives.
- Oversaw quality assurance reporting processes, facilitating adherence to standards and improving overall care quality.
- Audited electronic records using Matrix and PPC systems to ensure accuracy and compliance with regulatory standards.
Licensed Vocational Nurse – Hospice & Palliative Care
VITAS Healthcare
San Antonio
01.1997 - 02.1997
- Delivered compassionate hospice and palliative care in home and inpatient settings, ensuring patient dignity and comfort.
- Implemented effective pain control and comfort-focused interventions, enhancing quality of life for patients.
- Educated patients and families on end-of-life care.
- Coordinated with interdisciplinary hospice teams to develop comprehensive care plans tailored to individual patient needs.
Education
Master of Arts (MA) - Professional Mental Health Counseling
Webster University
San Antonio, TX09.2005
Bachelor of Science in Nursing (BSN) -
The University of Texas Health Science Center at San Antonio
San Antonio, TX05.2003
Associate Degree in Nursing (ADN) -
Galen College of Nursing
San Antonio, TX09.2015
Licensed Vocational Nurse (LVN) Program - Nursing
Health Institute of San Antonio
San Antonio, TX01.2019
Skills
- Director of nursing
- Executive nursing leadership
- Operations management
- Regulatory compliance
- CMS and CDC compliance
- Nursing practice act compliance
- Survey readiness
- Quality improvement
- Infection prevention and control
- Hospice and palliative care
- Care planning
- Budget and resource management
- Staff development
- Behavioral health support
- Mental health counseling
Certification
- Registered Nurse (RN), Texas
- Licensed Vocational Nurse (LVN), Texas
References
Available upon request
Timeline
Director of Clinical Liaison & Education
One Touch International
01.2020 - Current
Assistant Director of Nursing / Infection Preventionist
Hacienda Oaks Nursing & Rehab Center
04.2018 - 01.2019
Assistant Director of Nursing Services
Regency Manor Nursing & Rehab Center
03.2017 - 04.2018
Nurse Supervisor
River City Care Center
06.2016 - 03.2018
Licensed Vocational Nurse – Hospice & Palliative Care
VITAS Healthcare
01.1997 - 02.1997
Master of Arts (MA) - Professional Mental Health Counseling
Webster University
Bachelor of Science in Nursing (BSN) -
The University of Texas Health Science Center at San Antonio
Associate Degree in Nursing (ADN) -
Galen College of Nursing
Licensed Vocational Nurse (LVN) Program - Nursing
Health Institute of San Antonio