Jennifer Puglisi
Houston
Summary
I graduated high school in 2021 and worked two customer service jobs for a while simultaneously, I left both after a while and started at my current position full time.
I have worked on phone lines for 4-5 years and have worked in customer service for 4-5 years as well, there’s not a challenge that I cannot overcome or adapt to, I’d love the opportunity to show you what I can do for you at your company!
Overview
5
5
years of professional experience
Work History
Front Counter/cashier
Three Brother’s Bakery
10.2024 - Current
- Processed customer transactions promptly and accurately using POS systems.
- Assisted customers with inquiries, ensuring a positive experience throughout their visit.
- Maintained cleanliness and organization of front counter area to enhance efficiency.
- Make coffee for guests and insure they enjoy the duration of their stay
- Handled cash and credit card transactions
- Answered phone lines and assisted with orders over the phone and in person as well
- Mild cake decorating work as well
- 713-464-2253
Host
Bayou City Seafood and Pasta
01.2022 - 01.2024
- Duties: Greeting and seating guests, reservation management, maintaining waitlist, knowledge of menu and specials, assist with to go orders, assisting management. Ensuring customers are made to feel welcome when they arrive and have a positive dining experience.
- 713-621-6602
Pedal Party
01.2021 - 01.2022
- Tour guiding, route planning, maintenance and inspection, customer service, event coordination, bar and bar items suggestions for costumers. Making sure they have a wonderful and safe trip while offering recommendations for items/locations.
- 832-429-6977
Popeyes
01.2021 - 01.2021
- Customer service, cashiering and payment handling, food preparation, drive-thru assistance, inventory control.
- 281-550-0860
Education
High School - undefined
Cypress Falls High School
01.2021
Skills
- Customer service expertise
- Time management
- Organizational skills
- Phone etiquette
- Adaptability
Timeline
Front Counter/cashier
Three Brother’s Bakery
10.2024 - Current
Host
Bayou City Seafood and Pasta
01.2022 - 01.2024
Pedal Party
01.2021 - 01.2022
Popeyes
01.2021 - 01.2021
High School - undefined
Cypress Falls High School
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