JENNIFER PUNZO
New Haven
Summary
Organized with noted experience in administrative management. Prioritize projects and multitask effectively to achieve department goals. Methodical and detail-oriented with expertise in team leadership and collaboration. Offering these skills and a strong work ethic. Organized simultaneous office functions and direct administrative personnel to meet needs of department. Performance-oriented and driven with in-depth understanding of staffing, operational requirements, payroll, budgets, union contracts, and office organization needs. Skillfully coordinate resources and administrative support to keep operations moving and promote department productivity.
Overview
28
28
years of professional experience
Work History
Bureau Supervisor
New Haven Board of Education
01.2023 - Current
- Oversees daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applies strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collaborates with other departments to achieve organizational goals, fostering teamwork across various functions.
- Identifies operational inefficiencies and implemented corrective measures to increase effectiveness.
Account Clerk IV / Substitute Coordinator
New Haven Board Of Education - Food Service
11.2005 - 01.2023
- Work directly with Food Service Director to aid in facilitating Operational and Administrative duties.
- Point person for Food Service Department when Director is unavailable; expected to troubleshoot and facilitate appropriate actions. i.e. operational, personnel, administrative decisions.
- Knowledge of all school schedules and staffing requirements.
- Supervise staffing of Local 217 due to daily call outs as well as all additional programs, per union contract.
- Supervise, schedule, prepare, attend and record all Local 217 Bid Meetings and stand as resource for questions/concerns in compliance with Local 217 contract.
- Responsible to have extensive knowledge of Local's 217, 884, 3144 contract language and how it relays to daily operations.
- Responsible for payroll, attendance and payroll support of Local 217 staff, part-time staff, Local 884 and Local 3144.
- Responsible to help coordinate staff training and certifications.
- Coordinate with City of New Haven Medical Benefits Department.
- Coordinate with Worker's Compensation claims representatives and follow employee work status.
- Coordinate with Food Service Managers.
- Maintain Human Resource personnel records for Food Service Department.
- Responsible to manage all new hires, staff changes and prepare for Board submission.
- Responsible for monthly invoicing and payment of employee and employer share for UniteHere Health Benefits.
- Responsible for union dues reports for Local 217.
- Responsible for coordination of all Food Service communications.
- Coordinate with Health Department to ensure proper Licensing for all sites yearly.
- Process and submit FFVP reimbursements for state claim monthly.
- Generate invoices for all services provided by Food Service Department.
Certified Police Officer
City Of New Haven
03.1997 - 10.2002
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses and damage to property.
- Secured crime scenes, gathered evidence and questioned witnesses.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Apprehended suspects, read Miranda Rights and transported offenders to jail
Education
Bachelor of Science - Criminal Justice
University of New Haven
West Haven, CT05.1999
Skills
- Schedule Coordination
- Decision Making
- Complex Problem Solving
- Verbal and Written Communication
- Strong Interpersonal Skills
- Administration and Operations
- Documentation and Recordkeeping
- Payroll Administration
- Delegation and Work Assignment
- Multitasking and Prioritization
- Efficient in Time Management
- Contracts and Vendor Agreements
- Skilled in MUNIS
Accomplishments
Awarded Samuel J. Luciano Academic Award - 9/97 New Haven Police Academy
Timeline
Bureau Supervisor
New Haven Board of Education
01.2023 - Current
Account Clerk IV / Substitute Coordinator
New Haven Board Of Education - Food Service
11.2005 - 01.2023
Certified Police Officer
City Of New Haven
03.1997 - 10.2002
Bachelor of Science - Criminal Justice
University of New Haven
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