Jennifer Pyle
Bullhead City,AZ
Summary
Dynamic finance professional with proven expertise in bank reconciliation and exceptional multitasking abilities, honed at D & E Management. Excelled in enhancing cash flow and customer loyalty through proactive account management and empathetic customer service. Skilled in Microsoft Excel and GAAP, with a track record of optimizing financial processes and improving company performance. Substantial experience managing financial transactions and ensuring accuracy in accounts payable and receivable processes. Adept at resolving discrepancies and maintaining effective communication with vendors and clients. Demonstrated proficiency in financial reporting and reconciliation, showcasing strong analytical and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Accounts Payable and Receivable Executive
D & E Management
02.2002 - Current
- Improved cash flow by efficiently managing accounts payable and receivable processes.
- Ensured accurate financial records by regularly reconciling bank statements with general ledger entries.
- Enhanced vendor relationships through timely communication and proactive issue resolution.
- Optimized cash application processes by accurately allocating incoming funds to appropriate customer accounts within established deadlines .
- Mitigated risks associated with late payments by developing credit control procedures and policies for clients.
- Assisted in the preparation of financial reports, providing key insights into company performance for board members.
- Supported budget planning and forecasting efforts with precise accounts payable and receivable data analysis.
- Contributed to annual audit preparations, ensuring a smooth process for external auditors reviewing account records.
- Provided excellent customer service to vendors and clients alike, addressing inquiries related to invoice status or payment terms promptly.
- Maintained records by imaging invoices, debits, and credits.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Entered figures using 10-key calculator to compute data quickly.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed cross-functional projects, ensuring timely completion and alignment with company goals.
- Accomplished multiple tasks within established timeframes.
Customer Service Representative
Mohave Electric Cooperative
06.1999 - 11.2001
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Met customer call guidelines for service levels, handle time and productivity.
Education
Associate of Arts - Accounting And Finance
Sierra College
Grass ValleySkills
- Bank reconciliation
- Invoice processing
- Accounts receivable management
- Cash flow management
- Multitasking Abilities
- Debt collection
- Microsoft Excel expertise
- Proactive and Self-motivated
- Data entry
- GAAP understanding
- Time management abilities
Timeline
Accounts Payable and Receivable Executive
D & E Management
02.2002 - Current
Customer Service Representative
Mohave Electric Cooperative
06.1999 - 11.2001
Associate of Arts - Accounting And Finance
Sierra College