Jennifer Quintero
Los Fresnos,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
35
35
years of professional experience
Work History
Child Nutrition Manager
Los Fresnos CISD
08.2004 - 10.2017
- Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
- Disseminated information to community agencies, school staff and students to promote increased interest in lunch programs.
- Coordinated special events catering, ensuring smooth operations and satisfied guests.
- Completed daily closing duties by cashing out register drawers and restocking items and supplies.
- Monitored food service operations during meal times for compliance with safety regulations and quality standards.
- Increased awareness of healthy eating habits through educational presentations and workshops for students and staff.
- Trained kitchen staff on proper food handling techniques, maintaining a safe and sanitary environment.
- Exceeded federal nutrition standards by incorporating whole grains, lean proteins, fruits, vegetables into daily offerings.
- Managed food inventory for efficient use, reducing waste and saving costs.
- Operated POS systems to process payments and lunch cards.
- Promoted student and staff satisfaction by serving and merchandising meals.
- Organized staff schedules efficiently to ensure adequate coverage during peak hours without compromising service quality or employee satisfaction.
- Conducted regular evaluations of kitchen equipment, ensuring timely maintenance for optimal performance.
- Inventoried condiments, food and cooking supplies to verify availability of items required for meeting projected menu requirements.
- Streamlined meal preparation processes with effective time-management strategies, increasing efficiency in kitchen.
- Implemented allergy-sensitive meal options to accommodate diverse dietary needs of students.
- Managed food service, food production, sanitation and staff supervision.
- Cultivated team-oriented work atmosphere, fostering strong communication and collaboration among staff members.
- Inspected meals served for conformance to prescribed diets, palatability and appearance.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Server,Cashier,Assistant Manager
Kettle Pancake House
06.1982 - 09.2003
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Adhered to proper food handling procedures and safety guidelines for well-being of guests and team members alike.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Managed inventory of dining supplies to prevent shortages during service.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Assisted in recruiting, hiring and training of team members.
Education
No Degree - General Studies
NortheastHigh School
St. Petersburg, FLGED -
San Benito Adult Education
San Benito, TXSkills
- Relationship Building
- Meal Preparation
- Sanitation Procedures
- Health Promotion
- Nutrition education
- Supervisory Experience
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Reliable and Responsible
Timeline
Child Nutrition Manager
Los Fresnos CISD
08.2004 - 10.2017
Server,Cashier,Assistant Manager
Kettle Pancake House
06.1982 - 09.2003
No Degree - General Studies
NortheastHigh School
GED -
San Benito Adult Education
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