JENNIFER RALEIGH
Independence,KY
Summary
As an Organized Patient Service Representative with over 13 years of experience in the healthcare industry, I possess a deep understanding of the nuances involved in managing patients' medical needs. With a keen eye for detail, I have been responsible for verifying insurance, scheduling appointments, and organizing essential medical documents. My forward-thinking approach and ability to utilize my resourcefulness and exceptional interpersonal skills enable me to build effective rapport with patients. Moreover, I possess advanced skills in healthcare charting and scheduling software, along with a strong commitment to efficiency, patient advocacy, and education. I am skilled at coordinating multiple tasks and maintaining professionalism even in high-pressure situations. My dependability and organizational skills have proven to be an asset in managing competing priorities. I am always eager to take on additional responsibilities and support my team in achieving their goals.
Overview
14
14
years of professional experience
2
2
Certification
1
1
Associates Degree
Work History
Clinical PAS
St. Elizabeth Physicians
06.2023
- Scheduled appointments
- Read test results
- Maintained patient privacy and confidence during difficult call or situations.
- Took payments over the phone
- Epic, Sp350, word, and navigation through the system.
RMA
St. Elizabeth Pediatrics Crestview Hills
05.2022 - 06.2023
- Vitals
- Immunizations
- Documentation
- Assisted physicians with daily tasks.
- Made, canceled, and rescheduled appointments.
- In basket, out basket, and my chart messages returned.
Pre Access-Specialist
St. Elizabeth Healthcare
10.2021 - 05.2022
- Scheduled test
- Preregistered patients for appointments
- Processed payments
- Insurance claims approvals
- Estimate Out-of-pocket.
- Directed patients to the correct department.
Phlebotomist/Lab Technologist RPT
Cincinnati Children’s Medical Hospital
10.2019 - 10.2021
- Specializing in venipuncture technique with a wide variety of ages/behavioral needs
- Trained in ultrasound machine use daily.
- Medical assistant with experience in catheterization
- Experience in medical terminology and patient lab order entry
STNA
The Sisters of Notre Dame
11.2018 - 09.2019
- Maintain efficient documentation.
- Assist during meals.
- Assist sisters to the chapel
- Provide exceptional care for the sisters.
Assembler
Intelligrated
12.2016 - 11.2017
- Read blueprints and assembled conveyors.
- Trained employees
- Maintained timelines for delivery.
- Maintained a safe work environment.
STNA
Select Medical Hospital
06.2012 - 04.2014
- Exhibited compassionate care and communication with patients and families.
- Tended to patients with chronic illnesses.
- Preformed and recorded vitals
- Assisted nurses with rectal tubes, g-tube, j-tube, and catheter insertion.
STNA
The Arbors in Milford
06.2011 - 08.2013
- Directed patients to the correct department.
- Assisted in wound bandage changes.
- Performed colostomy and urine ostomy care and replacement.
- Performed post-mortal care.
- Performed vital signs, personal care, and range of motion.
Store Manager
Pizza Hut
10.2005 - 05.2011
- Kept food cost and labor low.
- Hired and trained employees
- Maintained food safety license and good standing with the health department.
- Maintained a positive work environment
Education
Associate's degree - applied science
Gateway Community & Technical College
Edgewood, KY05.2022
Phlebotomist - RPT
Gateway Community & Technical College
Edgewood, KY12.2019
State Tested Nurse aide - undefined
Live Oaks
Milford, OH05.2011
Certificate - Medical Assitant
Gateway Community College And Tech
Edgewood05-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- Computer skills
- Verbal communication
- Problem resolution
- Organization and time management
Certification
- Registered Medical Assistant
- Registered Phlebotomy Technician
Languages
English
Full Professional
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Career advancementWork-life balancePaid sick leavePaid time offWork from home optionHealthcare benefits401k matchStock Options / Equity / Profit SharingWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Clinical PAS
St. Elizabeth Physicians
06.2023
RMA
St. Elizabeth Pediatrics Crestview Hills
05.2022 - 06.2023
Pre Access-Specialist
St. Elizabeth Healthcare
10.2021 - 05.2022
Phlebotomist/Lab Technologist RPT
Cincinnati Children’s Medical Hospital
10.2019 - 10.2021
STNA
The Sisters of Notre Dame
11.2018 - 09.2019
Assembler
Intelligrated
12.2016 - 11.2017
STNA
Select Medical Hospital
06.2012 - 04.2014
STNA
The Arbors in Milford
06.2011 - 08.2013
Store Manager
Pizza Hut
10.2005 - 05.2011
Phlebotomist - RPT
Gateway Community & Technical College
State Tested Nurse aide - undefined
Live Oaks
Associate's degree - applied science
Gateway Community & Technical College
Certificate - Medical Assitant
Gateway Community College And Tech
Similar Profiles
Sharon ClaybernSharon Claybern
Licensed Practical Nurse at St. Elizabeth Physicians Urgent CareLicensed Practical Nurse at St. Elizabeth Physicians Urgent Care
Joanna Lori BloomerJoanna Lori Bloomer
Nurse Practitioner at St. Elizabeth PhysiciansNurse Practitioner at St. Elizabeth Physicians
Emily WermelingEmily Wermeling
Medical Assistant at St. Elizabeth PhysiciansMedical Assistant at St. Elizabeth Physicians
Mckenzie MoffettMckenzie Moffett
Server at Longnecks Sports GrillServer at Longnecks Sports Grill
Renee SteimleRenee Steimle
Family Support Manager at Network for HopeFamily Support Manager at Network for Hope