Jennifer Ramirez
San Bernardino,CA
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Color Consultant
Sally Beauty
San Bernardino, CA
08.2018 - Current
- Assistant Store Manager from August 2020 to July 2022. Duties included leading all store associates, ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards.
- Provided customers with product advice and recommendations based on their individual needs.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
- Managed inventory levels by monitoring stock levels regularly.
- Upsold additional beauty items when appropriate to increase sales revenue.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
Lifeguard
Splash Kingdom Waterpark & Trampoline Park
Redlands, CA
06.2016 - 08.2016
- Reported any unsafe conditions or suspicious activity to management immediately.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Performed regular cleaning and maintenance of pool equipment.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Enforced all safety regulations and posted rules for patrons.
Education
High School Diploma -
Pacific High School
San Bernardino, CA06-2017
Associate of Science -
Riverside City College
Riverside, CASkills
- Customer Relations
- Records Management
- Store Organization
- Sales Strategies
- Hiring and Training
- Flexible Agile Adapter
- Strategic Thinker
- Results Driver
References
Ernest Culross
P.O. Box 3866
San Bernardino, CA 92413
909-449-7680
ecul80@icloud.com
Timeline
Color Consultant
Sally Beauty
08.2018 - Current
Lifeguard
Splash Kingdom Waterpark & Trampoline Park
06.2016 - 08.2016
High School Diploma -
Pacific High School
Associate of Science -
Riverside City College