Jennifer Schmidt
Fenton,MO
Summary
Creative Color Consultant known for productive and efficient task completion. Specialize in color theory, visual communication, and trend forecasting. Excel in communication, adaptability, and critical thinking to deliver outstanding results in diverse settings.
Highly organized Concierge with a background in providing top-notch customer service in luxury environments. Skilled in responding promptly to guest inquiries and concerns, managing reservations, and coordinating special events. Strengths include strong problem-solving skills, time management, multitasking, and ability to maintain calm under pressure. Notable for creating personalized experiences that enhance customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Color Consultant
Sally Beauty
Arnold, MO
12.2022 - Current
- Assisted clients with selecting colors that suited their individual style preferences.
- Provided guidance on how to mix different colors together effectively.
- Analyzed customer feedback to improve future color selections and service offerings.
- Provided customers with product advice and recommendations based on their individual needs.
- Assisted in the development of new beauty products and services.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
Concierge
Spectrum Retirement Communities LLC.
Creve Coeur, MO
05.2023 - 09.2024
- Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
- Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately.
- Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
Education
Northwest High School
Cedar Hill, MO05-2022
Skills
- Product Specifications
- Inventory Control
- Sales proficiency
- Customer Service
- Payment Processing
- Paperwork management
- Customer Needs Assessment
- Customer Engagement
- Relationship Building
- Products knowledge
- Guest Services
Timeline
Concierge
Spectrum Retirement Communities LLC.
05.2023 - 09.2024
Color Consultant
Sally Beauty
12.2022 - Current
Northwest High School