Jennifer Ratliff
Waco,TX
Summary
Dynamic law enforcement professional with a proven track record at the City of Waco, excelling in crisis intervention and strategic planning. Adept at mentoring teams and implementing innovative training solutions, driving operational efficiency and fostering collaboration across diverse groups.
Overview
10
10
years of professional experience
Work History
Peace, Officer
City Of Waco
Waco, TX
12.2019 - Current
- Enforced local laws and regulations to maintain public safety and order.
- Conducted investigations into criminal activities, gathering evidence and interviewing witnesses.
- Collaborated with community organizations for ment mental health.
- Specialty court liaison for Mental health court.
- Developed and facilitated community engagement programs to build trust between police and residents.
- Mentored new officers on department protocols and best practices for law enforcement duties.
- Assisted in the training of new recruits, sharing knowledge and expertise on law enforcement procedures.
- Improved public relations by participating in community events and addressing concerns from residents.
Area Manager/ Training Coordinator
US LawShield
Waco Texas
12.2016 - 03.2020
- Led regional team to enhance operational efficiency and customer satisfaction.
- Developed training programs for staff, improving adherence to compliance standards.
- Managed inventory systems to streamline supply chain processes across multiple locations.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
- Collaborated with cross-functional teams to implement strategic initiatives aligned with company goals.
- Mentored junior managers, fostering professional development and leadership skills within the team.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Education
Basic Instructor - Basic Instructor
McLennan Community College
Waco, TXBachelor of Science - Criminal Justice Studies
Grand Canyon University
Phoenix, AZ03.2025
Skills
- Work coordination
- Strategic planning
- Innovation and creativity
- Crisis intervention
- De-escalation techniques
- Teamwork and collaboration
- Problem-solving
Timeline
Peace, Officer
City Of Waco
12.2019 - Current
Area Manager/ Training Coordinator
US LawShield
12.2016 - 03.2020
Basic Instructor - Basic Instructor
McLennan Community College
Bachelor of Science - Criminal Justice Studies
Grand Canyon University