Jennifer Redmond
Jacksonville,NC
Summary
Highly motivated sales associate with extensive customer service and sales experience. Dynamic and outgoing sales professional driving increased sales, enhancing the buying experience, and elevating the company's profile within the target market. Known for delivering exceptional customer service and building strong client relationships for repeat business. Results-oriented individual thriving in fast-paced environments, consistently exceeding sales targets while maintaining professionalism.
Overview
13
13
years of professional experience
Work History
Sales Associate
MCCS Camp Lejeune
08.2019 - 10.2024
- Maintained organized, presentable merchandise to drive continuous sales
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Prepared merchandise for sales floor by pricing or tagging
- Engaged with customers to effectively build rapport and lasting relationships
- Educated customers on promotions to enhance sales
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Breakfast Cook
Burger King
06.2018 - 11.2019
- Properly handled and stored food to eliminate illness and prevent cross-contamination
- Verified compliance in preparation of menu items and customer special requests
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders
- Set up work stations and prepped food for dishes to increase productivity during busy mealtimes
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Cleaned areas regularly to maintain sanitation and safety standards and streamline service flow
- Prepared items like bacon ahead of time to promote efficiency in dish garnishing
Aircraft Cleaner
National Aviation Services
04.2017 - 01.2018
- Accurately stocked aircraft inventory
- Folded, stored and cleaned blankets and pillows in respective areas
- Maintained, cleaned and sanitized interior of aircraft, including bathrooms and galley areas
- Safely used chemicals and other cleaning equipment
- Maintained excellent attendance record, consistently arriving to work on time
Cashier
Kmart
11.2011 - 04.2017
- Counted cash in register drawer at beginning and end of shift
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Checked prices for customers and processed items sold by scanning barcodes
- Answered questions about store policies and concerns to support positive customer experiences
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
Education
Pharmacy Technician -
Coastal Carolina Community College
Jacksonville, NC2013
High School Diploma -
Southwest High School
Jacksonville, NC05.1998
Skills
- Stocking and Replenishing
- Sales
- Relationship building
- Merchandising Knowledge
- Exceptional Customer Service
- Excellent people skills
- Customer Service
- Teamwork and Collaboration
- Cash Handling Accuracy
Timeline
Sales Associate
MCCS Camp Lejeune
08.2019 - 10.2024
Breakfast Cook
Burger King
06.2018 - 11.2019
Aircraft Cleaner
National Aviation Services
04.2017 - 01.2018
Cashier
Kmart
11.2011 - 04.2017
High School Diploma -
Southwest High School
Pharmacy Technician -
Coastal Carolina Community College
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