Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Dennis

Jacksonville

Summary

A motivated and reliable professional with a strong work ethic and a willingness to learn. Able to work well independently and as part of a team.

Willing to relocate anywhere in the United States.

Authorized to work in the United States.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Child Youth Program Assistant

MCCS Camp Lejeune
07.2021 - Current
  • Maintain control and account for the whereabouts and safety of children and youth ranging in age from 6 weeks to 18 years.
  • Plan, coordinate and conduct activities for program participants based on observed needs of individual children and youth, preparing and implementing program options for participants with special needs.
  • Interact with participants using appropriate approved child guidance and youth development techniques.
  • Interact professionally with staff members, parents, and local installation command personnel.
  • Participate in conferences with parents.
  • Model appropriate behavior and techniques for working with children and youth; providing on the job training and instruction to team members.
  • Administer basic care items according to prescribed procedures and CYP medical directives.
  • Observe program participants for signs that may indicate illness, abuse, or neglect and reports as directed.
  • Perform other related duties as assigned.

Patient Service Coordinator

Mercy Cedar Rapids
05.2019 - 07.2021
  • Answers the telephone and disburses calls in a friendly, prompt and professional manner. Conveys messages accurately and appropriately.
  • Retrieves and disburses messages from answering service/machine and facsimile machine, including RightFax.
  • Opens, dates and distributes incoming mail and answers routine correspondence.
  • Collects deductible/co-insurance, co-pays or balances at time of service using EPIC and Virtual Merchant, according to organizational targets.
  • Balances entry of charges and payments with the daily report and makes corrections as needed, including voiding payments and notifying recon and manager.
  • Maintains and accurately balances cash drawer on a daily basis.
  • Scans information into media as needed.
  • Enters charges, as needed and payments made at time of service timely, accurately and according to defined policies.
  • Handles routine billing questions as they arise and forwards questions requiring research to the financial counselor.
  • Registers the patient in Epic upon arrival and collects accurate demographic information, completes "checklist", and does not bypass stops.
  • Collects accurate insurance information, puts in correct filing order, asks MSPQ, scans in insurance cards and ID's, utilizes RTE and external websites to verify.
  • Collects worker's compensation billing information, pulls up protocol form portal, and collects protocol information if protocol does not exist.
  • Discusses Care Everywhere/transfer of medical records with the patient and obtains proper patient consent in accordance with HIPAA.

Resident Assistant

Ellsworth Community College
08.2018 - 05.2019
  • Facilitate the social, academic and personal adjustments of students in the residence halls.
  • Develop a sense of community among the residents as members of the floor, residents of a hall, and an active participant in the residence life system.
  • I serve as a positive role model to both students and peer staff members.
  • I enforce the rules and policies of residence life and housing on campus.

Student Employee

Ellsworth Community College
09.2017 - 05.2018
  • I regularly clean and disinfect tables at the end of each shift.
  • I close the library each Wednesday night.
  • I put books back in the appropriate section according to the Dewey Decimal Classification.

Home Health Aide

Comfort Keepers
07.2016 - 04.2018
  • Maintained a clean, safe and well-organized patient environment.
  • Assisted disabled clients in any way necessary to promote independence.
  • Helped patients move in and out of beds, baths, automobiles and wheelchairs.
  • Obtained household supplies and ran daily errands.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.

Sales Associate

TJX Companies, TJ Maxx
05.2014 - 06.2016
  • Assigned to work with team members based on company needs, personal strengths and job knowledge.
  • Operated cash register for cash, check and credit card transactions.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including checkout desk and displays.

Education

Diploma - Medical Assistant

Marshalltown Community College
Marshalltown, IA
07.2020

Associate of Applied Science - Accounting

Ellsworth Community College
Iowa Falls, IA
05.2019

Diploma - Medical Office Practitioner

Ellsworth Community College
Iowa Falls, IA
05.2018

Diploma - High School Diploma

Washington High School
Cedar Rapids, IA
05.2016

Skills

  • Organizational Skills
  • Billing
  • Microsoft Excel
  • Scheduling
  • Receptionist
  • Workers' Compensation
  • HIPAA
  • Insurance Verification
  • Epic
  • Medical Office Experience
  • Medical Terminology
  • Customer service
  • Patient Care

Certification

  • Microsoft Excel December 2017 to Present
  • Microsoft PowerPoint December 2017 to Present
  • Drivers License
  • CPR Certification

Timeline

Child Youth Program Assistant

MCCS Camp Lejeune
07.2021 - Current

Patient Service Coordinator

Mercy Cedar Rapids
05.2019 - 07.2021

Resident Assistant

Ellsworth Community College
08.2018 - 05.2019

Student Employee

Ellsworth Community College
09.2017 - 05.2018

Home Health Aide

Comfort Keepers
07.2016 - 04.2018

Sales Associate

TJX Companies, TJ Maxx
05.2014 - 06.2016

Associate of Applied Science - Accounting

Ellsworth Community College

Diploma - Medical Office Practitioner

Ellsworth Community College

Diploma - High School Diploma

Washington High School

Diploma - Medical Assistant

Marshalltown Community College

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