Jennifer Reed
Warrenton,VA
Summary
A hardworking, professional, and reliable individual, looking for a career shift in efforts to advance into a new profession. Strong communication skills, leadership, phone etiquette and customer service skills. Operates and adapts well to team oriented environments, and believes hard work, dedication, and a humanitarian approach is the key to success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Childcare Program Specialist (Annual Summer Role)
KinderCare Learning Centers
Bristow, VA
08.2010 - Current
- Answered phone calls, emails, and conducted center tours for families considering enrollment.
- Maintained accurate records of attendance, meals served, medical records, incident reports.
- Handled customer service inquiries from parents regarding their children's needs or experiences at the center.
- Organized special events such as field trips or holiday celebrations for children and staff at the center.
Lead Preschool Teacher
KinderCare Learning Centers
Bristow, VA
06.2007 - Current
- Prepared weekly curriculum for a NAYCE accredited licensed preschool program.
- Mentored new teachers within the program.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Distributed quarterly progress assessments and milestone reports to each parent.
Assistant Preschool Teacher
Christian Bible School
Lorton, VA
03.1999 - 06.2007
- Observed each child's development throughout the school year and reported any issues or concerns to lead teacher or director.
- Collaborated with other staff members to ensure that all safety protocols were followed at all times.
- Actively participated in professional development opportunities related to early childhood education.
Hairstylist's Assistant
TJ's Hair Studio
Alexandria, VA
06.1998 - 03.1999
- Maintained cleanliness of salon by sweeping floors, washing towels, sanitizing tools and equipment.
- Assisted hairstylist in shampooing clients' hair and providing scalp treatments as needed.
Education
Child Development Associates -
Ellis University
Villa Park, IL08-2009
Skills
- Exceptional Customer Service
- Team Leadership And Direction
- Relationship Building
- Telephone And Email Etiquette
- Verbal And Written Communication
- Strong Work Ethic
- Positive, Upbeat, and Friendly Demeanor
- Event Coordination
Certification
- Provisional Certification for Adult and Pediatric First Aid CPR/AED- Issued by American Safety and Health Institute
- Medication Administration Certificate of Training - Issued by the Virginia Department of Education
- Professional Development Certification of Completion - Virginia Health and Safety Training for Child Care Staff- 2023 -Issued by Penn State Better Kid Care Program
Timeline
Childcare Program Specialist (Annual Summer Role)
KinderCare Learning Centers
08.2010 - Current
Lead Preschool Teacher
KinderCare Learning Centers
06.2007 - Current
Assistant Preschool Teacher
Christian Bible School
03.1999 - 06.2007
Hairstylist's Assistant
TJ's Hair Studio
06.1998 - 03.1999
Child Development Associates -
Ellis University