Jennifer Reese
Slidell,LA
Summary
I am a 21 year old proactive and dedicated trainer with extensive hands-on restaurant experience. I am always seeking new opportunities and knowledge to improve myself and my environment. I love utilizing problem skills for the greater good to create a positive atmosphere. I am committed to fostering a professional, efficient, and high quality workplace and customer experience, with a company that I am capable of growing with.
Overview
6
6
years of professional experience
Work History
Trainer
Raising Cane's
Slidell, LA
07.2025 - Current
- Delivers engaging training sessions for new team members.
- Sacrifices personal time for benefit of team and workflows.
- Monitors trainee progress, provides feedback and support to ensure skill development.
- Implements best practices for strict food safety and customer service during training sessions.
- Easily flexible and knowledgeable of all positions and policies.
Team Member
Academy Sports and Outdoors
Slidell, LA
01.2024 - 07.2025
- Assisted customers in locating merchandise, enhancing overall shopping experience.
- Maintained clean and organized sales floor to promote a welcoming environment.
- Stock, organized, and tracked new inventory weekly.
- Collaborated with team members to provide efficient check out experiences during peak hours.
- Handled cash register operations accurately, ensuring proper transactions and customer service.
- Optimal experience and knowledge of return procedures and regulations.
Customer Service Representative
Walmart
Slidell, LA
02.2022 - 01.2024
- Processed transactions accurately using point-of-sale systems, ensuring seamless checkout experience.
- Assisted in training new team members on customer service protocols and best practices.
- Handled returns and exchanges according to company policy, maintaining compliance and customer trust.
- Handled customer complaints professionally and empathetically.
Trainer
Chick-fil-A
Slidell, LA
05.2020 - 02.2022
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Demonstrated product knowledge to assist customers in making informed purchasing decisions.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during Hurricane Ida, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
Education
High School Diploma -
Slidell High School
Slidell, LASkills
- Subject matter expertise on food safety, cleanliness, and restaurant metrics
- High work ethic and flexibility
- Consistently goes above and beyond for managers, co-workers, and customers alike
- Strong commitment to addressing challenging situations directly and constructively to foster a positive work environment
Timeline
Trainer
Raising Cane's
07.2025 - Current
Team Member
Academy Sports and Outdoors
01.2024 - 07.2025
Customer Service Representative
Walmart
02.2022 - 01.2024
Trainer
Chick-fil-A
05.2020 - 02.2022
High School Diploma -
Slidell High School