Jennifer Regus
1915 Whistler Ave,Baltimore, Md
Summary
Proven track record of improving organization, efficiency, and quality, combined with the ability to communicate with clients in a professional, flexible, innovative, and enthusiastic manner. Customer-service oriented, punctual, and responsible professional, eager to secure a challenging role to continuously expand my skill set.
Overview
8
8
years of professional experience
Work History
Home Care Provider
Gt Independence
Washington,DC
12.2025 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Implemented personalized care plans to meet individual needs effectively.
- Monitored client health and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
Pick Associate
Amazon
Baltimore, MD
08.2020 - 2024
- Operated handheld scanners to track and manage inventory accurately.
- Selected and packed customer orders efficiently to meet shipping deadlines.
- Maintained cleanliness and organization within work area to ensure safety.
- Collaborated with team members to optimize workflow processes for improved efficiency.
Call Center Representative
Tree Services
Baltimore,MD
03.2018 - 04.2020
- Managed customer inquiries, providing accurate information on tree services and scheduling appointments.
- Assisted clients in understanding service options, enhancing overall customer satisfaction and retention.
- Operated call center software to efficiently log calls and track service requests.
- Resolved customer complaints by identifying issues and coordinating solutions with field teams.
Education
High School Diploma -
Benjamin Franklin
Baltimore,MD06.2015
Skills
Bilingual, good customer communication, charisma, organization, punctual ideas
Languages
Spanish
Full Professional
Timeline
Home Care Provider
Gt Independence
12.2025 - Current
Pick Associate
Amazon
08.2020 - 2024
Call Center Representative
Tree Services
03.2018 - 04.2020
High School Diploma -
Benjamin Franklin