Jennifer Reilly
Ft. Pierce
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
13
13
years of professional experience
Work History
Transporter
HCA Lawnwood Hospital
Ft. Pierce, FL
05.2026 - Current
- Operated hospital transport vehicles to ensure timely patient and equipment transfers.
- Followed safety protocols while navigating hospital premises, ensuring compliance with regulations.
- Maintained accurate logs of transport activities to support operational accountability.
- Warmly greeted patients and visitors and made each feel welcome.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Contributed to a safe work environment by consistently following safety guidelines when operating vehicles or handling cargo materials.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
Assistant Coordinator Senior Center
Town of Holbrook
Holbrook, MA
08.2024 - 11.2025
- Assisted in coordinating community events and activities to enhance local engagement.
- Supported budget management by tracking expenditures and processing invoices accurately.
- Facilitated communication between departments to ensure project alignment and timely execution.
- Organized schedules and logistics for meetings, ensuring all materials were prepared in advance.
- Delivered companionship to residents, providing emotional support and alleviating feelings of isolation.
- Maintained cleanliness and organization in common areas, contributing to a safe environment for residents.
- Participated in training sessions on safety protocols and resident care best practices, enhancing knowledge base.
- Supported staff during special events, facilitating smooth operations and improving resident participation rates.
- Encouraged social interaction through group activities, strengthening relationships among residents and staff alike.
- Contributed to a positive atmosphere within the nursing home by consistently demonstrating kindness, empathy, and respect towards both residents and staff members.
- Enhanced resident well-being by providing compassionate companionship and engaging in meaningful conversations.
- Participated in special events and celebrations, creating memorable experiences for both residents and their families.
- Supported the planning and execution of recreational activities to boost resident morale and social engagement.
- Provided support and companionship to patients in need of assistance.
- Delivered personalized attention to each resident, respecting their unique preferences and needs while offering assistance where necessary.
- Encouraged physical activity through gentle exercise programs tailored specifically for elderly individuals, promoting overall health and mobility.
- Promoted a sense of community among residents by organizing group activities and encouraging social interaction.
- Participated in ongoing volunteer training programs to stay updated on best practices for elderly care, further enhancing the quality of support provided to residents.
- Set up van rides to get residents to and from appointments and shopping trips.
Tax Collector Administrative Assistant
Town of Holbrook
Holbrook, MA
03.2018 - 05.2024
- Greeted customers at the window, by phone and email.
- Managed tax documentation and processing for accuracy and compliance.
- Received payments counted all money and prepared deposits.
- Worked closely with the Deputy Collector for late excise tax payments.
- Coordinated communication between taxpayers and tax department for inquiries and resolution of issues.
- Maintained organized filing systems for tax records, enhancing retrieval efficiency.
- Managed high volumes of paperwork, ensuring timely processing of client documents and maintaining accurate records.
- Efficiently processed large amounts of data entry tasks related to client''s financials ensuring accuracy and timeliness.
- Utilized advanced spreadsheet skills to organize financial data for easy access and analysis by senior staff members.
- Provided exceptional customer service to clients, addressing their questions and concerns about tax-related matters.
Holbrook Regional Emergency Center
Town of Holbrook
Holbrook, MA
05.2023 - 2024
- Paid vendor bills.
- Performed reference checks.
- Handled confidential information.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Administrative Assistant Public Works Department
Town of Holbrook
Holbrook, MA
11.2013 - 02.2018
- Coordinated office activities and schedules to optimize workflow efficiency.
- Managed correspondence, ensuring timely responses and effective communication with stakeholders.
- Streamlined document management processes, improving retrieval times and organization.
- Assisted in budgeting and financial tracking for departmental projects, ensuring accuracy in reporting.
- Mentored junior administrative staff, fostering a collaborative team environment and skill development.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Natural Sciences
Quincy College
Quincy, MASkills
- First aid training
- Logistics coordination experience
- Customer service
- Adaptability to changing conditions
- Excellent communication
- Problem resolution
- Physical stamina and strength
- Documentation accuracy assurance
- Stress management techniques
- Scheduling coordination
- Emotional support
- Patient safety
- Patient confidentiality
- Bedside manner
- Problem-solving
- Attention to detail
Timeline
Transporter
HCA Lawnwood Hospital
05.2026 - Current
Assistant Coordinator Senior Center
Town of Holbrook
08.2024 - 11.2025
Holbrook Regional Emergency Center
Town of Holbrook
05.2023 - 2024
Tax Collector Administrative Assistant
Town of Holbrook
03.2018 - 05.2024
Administrative Assistant Public Works Department
Town of Holbrook
11.2013 - 02.2018
Natural Sciences
Quincy College