Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jennifer Reynaga

Jennifer Reynaga

Los Angeles,CA

Summary

Adept at enhancing client well-being and safety, my tenure at the Beverly Hills Residence and In Home Supportive Services showcases a proven track record in safety compliance and fostering strong relationships. Leveraging skills in client consultation and meticulous scheduling, I've significantly contributed to operational efficiency and client satisfaction, embodying both hard and soft skills essential for high-quality care provision.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Independent Contractor In Home Care

Beverly Hills Residence
06.2023 - Current
  • Managed medication administration according to physician instructions, ensuring timely and accurate delivery of medications to clients.
  • Enhanced client comfort by providing compassionate and attentive personal care services.

In Home Care Specialist

In Home Supportive Services
05.2018 - Current
  • Developed and implemented customized recreational activities for clients, enhancing their overall well-being and satisfaction with care services.
  • Responsible for enteral equipment and feeding;, including g-tube placement and verification.
  • Supported clients'' physical mobility by providing assistance with transfers, ambulation, and exercises as prescribed by healthcare professionals.
  • Managed medication administration according to physician instructions, ensuring timely and accurate delivery of medications to clients.
  • Enhanced client comfort by providing compassionate and attentive personal care services.
  • Conducted regular safety checks within the home environment identifying potential hazards and implementing risk reduction measures.
  • Developed strong relationships with clients and families, fostering trust and open communication for optimal care provision.
  • Utilized adaptive equipment when necessary to facilitate daily living activities for clients with physical limitations.
  • Maintained detailed documentation of client care activities, facilitating effective communication among healthcare team members and family members.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Canvasser

SEIU Local 2015
09.2024 - 12.2024


  • Experienced union member organizer for SEIU 2015, advocating for caregivers' rights within Los Angeles by utilizing canvassing, phone-banking and other outreach efforts.
  • Skilled in member outreach, organizing campaigns, fighting for fair wages, benefits, and workplace protection for long-term care workers.
  • Promoted collaboration amongst fellow campaigners by sharing best practices, tips, and experiences from past canvassing efforts.
  • Enhanced overall efficiency by utilizing digital tools and applications designed specifically for political campaigns when performing tasks such as mapping routes or logging voter information.
  • Improved campaign awareness through consistent outreach efforts and distributing informational materials.

Warehouse Order Selector

SYSCO Food Services
08.2021 - 03.2022
  • Enhanced warehouse efficiency through precise organization and effective space utilization for easy retrieval of items.
  • Collaborated with team members to maintain a clean and organized work environment, ensuring optimal efficiency and safety.
  • Wrapped pallets in shrink wrap prior to loading.
  • Boosted customer satisfaction through accurate order fulfillment, resulting in fewer returns due to incorrect items shipped.
  • Promoted workplace safety through adherence to company guidelines when operating equipment, lifting heavy objects, and navigating within the warehouse space.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Kept work areas neat, clean and free from debris.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Team Leader

Roscoes House Of Chicken & Waffles
05.2012 - 12.2015
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Built and maintained strong client relationships, leading to repeat business and referrals.

Education

High School Diploma -

David Starr Jordan High School
Long Beach
06-2010

Skills

  • Safety compliance
  • Scheduling
  • Team lead/teamwork
  • Strong Interpersonal skills
  • Computer Literacy
  • Multitasking and organization
  • Caregiving training and support
  • Adapability and flexibility

Certification

  • Courses For Special Needs Parent
  • Certificate Of Achievement 2024 for inspiring and mobilizing the community to participate in the democratic process during the 2024 elections.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Canvasser

SEIU Local 2015
09.2024 - 12.2024

Independent Contractor In Home Care

Beverly Hills Residence
06.2023 - Current

Warehouse Order Selector

SYSCO Food Services
08.2021 - 03.2022

In Home Care Specialist

In Home Supportive Services
05.2018 - Current

Team Leader

Roscoes House Of Chicken & Waffles
05.2012 - 12.2015

High School Diploma -

David Starr Jordan High School

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Jennifer Reynaga