Jennifer Reynolds
Summary
Dynamic Installer Service Specialist with over 24 years of automotive expertise at Oreilly Auto Parts. Proven track record in inventory management and exceptional customer service, fostering strong client relationships. Skilled in conflict resolution and safety compliance, ensuring timely deliveries and financial accuracy while prioritizing tasks effectively.
Overview
21
21
years of professional experience
Work History
Installer Service Specialist
Oreilly Auto Pats
Chehalis, WA
07.2004 - Current
- Ensured work area cleanliness and safety, preventing accidents and maintaining a professional environment.
- Resolved customer complaints in a timely manner while providing exceptional customer service.
- Adhered to company policies regarding quality assurance standards and procedures.
- Checked the vehicle's mileage to determine the necessary repairs that need to be done in a timely manner.
- Order and inventory management, ensuring accurate and timely deliveries.
- Ensure financial accuracy.
- Coordinate and dispatch drivers, including monitoring traffic conditions and applying defensive strategies to avoid accidents.
- Excellent communication and interpersonal skills.
- Built strong relationships with clientele through accuracy and timely deliveries, ensuring a strong loyalty.
- Strong multitasking skills are essential in this position.
- Ability to prioritize and organize tasks to accomplish service goals.
- Automotive knowledge with over 24 years of experience
Education
High School Diploma -
U.S. Career Institute
Fort Collins, COSkills
- Inventory management
- Customer service
- Conflict resolution
- Time management
- Safety compliance
- Vehicle inspection
- Order management
- Multitasking capacity
- Decision-making
- Self motivation
- Documentation and record keeping
- Team collaboration strength
Timeline
Installer Service Specialist
Oreilly Auto Pats
07.2004 - Current
High School Diploma -
U.S. Career Institute
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