Jennifer Rice
Mexico,NY
Summary
Result driven healthcare buisness professional with 35 years of healthcare experience, including more than 12 years in referral development, account management, and strategic growth in the home health industry. Proven success building relationships with hospitals, physicians, case managers, and veteran affairs partners to increase referrals and drive market growth. Recognized leader with extensive experience mentoring sales professionals, onboarding new team members, facilitating Salespro initiatives and serving as a regional va champion. Seeking to leverage clinical expertise, sales leadership and coaching experience in an Market executive of sales role.
Overview
23
23
years of professional experience
Work History
Va Champion
Centerwell Home Health
04.2026 - Current
- Serve as a subject matter expert on veterans affairs referral process and relationship development.
- Coach and support colleagues across new york and our surrounding states.
- Educate members on va requirements, resources and best practices
- Help drive business growth through expanded va partnerships and enhanced organizational knowledge.
Sales Pro Leader
Centerwell Home Health
05.2018 - Current
- Assisted with Salespro training initiatives and development programs.
- Supported onboarding and education of new sales team members.
- Reinforced organizational sales process, stratigies, and best practices.
- Helped cultivate a culture of accountability growth and continuous improvement.
Peer Mentor
Centerwell Home Health
11.2014 - Current
- mentored newly hired sales professionals and provided on going coaching and support.
- Facilitated group discussions to promote effective communication and problem-solving skills.
- Provided resources and support to enhance peer understanding of relationship building, stratagies, territory management, and best practices.
- Support onboarding efforts and help accelerate new hire productivity and engagement.
- serve as a role modfor organizational processes and professional development.
Home Health Specalist
Centerwell Home Health
11.2013 - Current
- Coordinated patient care plans with multidisciplinary teams to enhance quality of services. Evaluate and screen patients for home health appropriateness
- collaborate with clinical and operational teams to ensure smooth pt transition and high customer satisfaction.
- Identify growth opportunities and implement territory development.
- Implemented process improvements that streamlined documentation and enhanced compliance with healthcare regulations.
- develop and maintain referral relationships with hospitals, physician practices, case managers, discharge planners, skilled nursing facilities and community partners.
- consistently grow referral volume through relationship management and strategic account management.
Office Manager
Prime Care Medical
04.2012 - 11.2013
- Streamlined office operations, enhancing workflow efficiency and resource allocation.
- Coordinated staff schedules, optimizing coverage and improving team collaboration.
- Managed vendor relationships, ensuring timely delivery of supplies and services.
- Implemented filing systems, increasing document retrieval speed and organization accuracy.
- screened and roomed patients for md and coverage for staff relief
- triage patient calls and administered immunizations as well as assisting with minor surgical proceedures
Head Nurse
Oswego County Opportunities
03.2003 - 04.2012
- Supervised nursing staff to ensure high-quality patient care and adherence to best practices.
- Developed and implemented patient care protocols to enhance operational efficiency and safety.
- Mentored junior nurses, fostering professional development and ensuring compliance with healthcare standards.
- Coordinated interdisciplinary team meetings to improve communication and collaboration in patient care planning.
- Order and organize immunization and triage pt calls
Education
Licenced Practical Nurse - Nursing
Oswego County BOCES
Mexico, Ny02-1997
Skills
- * 35 years health care experience
- *12 years healthcare buisness development
- *11 years mentoring and coaching sales prodfessionals
- * Regional va champion supporting growth initiatives across new york
- * extensive experience developing referral partnerships
- * Clinical credibility combined with sales and leadership expertise
Timeline
Va Champion
Centerwell Home Health
04.2026 - Current
Sales Pro Leader
Centerwell Home Health
05.2018 - Current
Peer Mentor
Centerwell Home Health
11.2014 - Current
Home Health Specalist
Centerwell Home Health
11.2013 - Current
Office Manager
Prime Care Medical
04.2012 - 11.2013
Head Nurse
Oswego County Opportunities
03.2003 - 04.2012
Licenced Practical Nurse - Nursing
Oswego County BOCES