Jennifer Richardson
Olympia,WA
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales.
Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments.
Skilled in communication, problem-solving, and time management.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements.
Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Gifted at working with all types of personalities.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Hair Stylist
Elevate Hair & Skin Salon
10.2024 - Current
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Organized sales area and work station to showcase products and boost sales.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
Hair Stylist
Chroma Salon and Spa
09.2020 - 08.2023
- Developed loyalty program, encouraging repeat visits and fostering strong client base.
- Built rapport with clients to understand their style preferences and hair care routines.
- Maintained clean and organized work station, complying with health and safety standards.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Stayed up-to-date with industry trends and techniques through continuous education and workshops.
- Managed inventory of hair care products and tools, ensuring availability of necessary items.
- Educated clients on proper hair care and recommended products suited to their hair type.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Distributed business cards outside of salon to generate new business.
- Mixed pigments and used proper techniques to achieve desired color.
Hair Stylist
Independent Contractor
08.2019 - 03.2020
- Increased revenue through effective customer service and inventory management.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Demonstrated thorough knowledge of all salon products and services.
- Used social media platforms to promote salon and services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
- Stayed up-to-date with industry trends and techniques through continuous education and workshops.
- Maintained clean and organized work station, complying with health and safety standards.
- Negotiated with suppliers to obtain high-quality products at competitive prices.
- Adapted hairstyling techniques to accommodate clients' diverse needs and preferences.
- Implemented feedback system, leading to improved service quality and customer experience.
- Streamlined appointment scheduling, minimizing wait times and optimizing stylist availability.
- Managed inventory of hair care products and tools, ensuring availability of necessary items.
- Customized hair color formulations to create unique looks and enhance client's appearance.
- Distributed business cards outside of salon to generate new business.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
- Leveraged social media platforms to showcase work and attract broader clientele.
- Organized sales area and work station to showcase products and boost sales.
- Resolved guest complaints about service or style.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Education
No Degree - Culinary Arts
Horry Georgetown Technical College
Myrtle Beach, SC09.2006
High School Diploma -
Woodrow Wilson High School
Youngstown, OH06.1986
Skills
- Quick Learner
- Detail-orientated
- Relationship building and management
- Advanced communication skills
- Highly motivated self-starter
- Endurance
- Workspace Organization
- Relationship Building
- Product Knowledge
- Clear Communication
- Customer Service
- Excellent Work Ethic
Timeline
Hair Stylist
Elevate Hair & Skin Salon
10.2024 - Current
Hair Stylist
Chroma Salon and Spa
09.2020 - 08.2023
Hair Stylist
Independent Contractor
08.2019 - 03.2020
No Degree - Culinary Arts
Horry Georgetown Technical College
High School Diploma -
Woodrow Wilson High School
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