Jennifer Rivera

• Processed employee documentation and maintained accurate HR records.
• Assisted in onboarding new hires, ensuring compliance with company policies.
• Supported payroll processing by verifying timesheets and addressing discrepancies.
• Maintained confidentiality of sensitive employee information throughout all processes.
• Assisted with training initiatives, contributing to staff development and retention efforts.

• Processed building permit applications for compliance with local regulations and zoning laws.
• Reviewed submitted plans for accuracy, ensuring adherence to city codes and ordinances.
• Maintained organized records of permits, inspections, and correspondence for efficient retrieval.
• Assisted applicants in understanding permit requirements and application procedures to enhance user experience.

• Answered incoming calls; directed them to appropriate personnel or took detailed messages when necessary.
• Organized office operations and procedures, including filing systems, data entry, and record keeping.
• Examined documents and forms for accuracy, enforcing conformance to company rules and regulations.

• Manage incoming phone calls, emails, and messages promptly and professionally.
• Perform clerical duties like filing, data entry, and managing correspondence.
• Manage deliveries, mail distribution, and office supplies inventory.
• Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.

• Sale, stock, and organize inventory.
• Providing customer service - assisting in questions about store products.
• Office work, screened phones
• Maintained a positive attitude at all times even during high stress situations.
• Stayed informed about new products available in store so that I could answer customer questions accordingly.

Expected graduation