KARINA DAVILA
Summary
Friendly and empathetic with excellent communication skills and dedicated to providing outstanding service and support. HR professional with 7 years of experience with the proven ability to manage employee records and support HR projects.
Seeking to transition into a new field that offers career growth opportunities.
Overview
14
14
years of professional experience
Work History
HR Clerk
Goose Creek ISD
Baytown
10.2020 - Current
- Greeting incoming visitors professionally and provide friendly assistance.
- Direct incoming calls to the intended departments.
- Receive, sort, and distribute mail and packages.
- Relieve main switchboard for breaks and cover receptionist when absent.
- Create or replace identification badges for district employees and contractors.
- Administer and grade Paraprofessional Assessment of Knowledge and Skill exam.
- Create service records for paraprofessional, substitutes and auxiliary staff.
- Assist with Goose Creek CISD online application process.
- Process employee change of address and phone number requests.
- Criminal history background checks for employees,contractors,vendors and parents using JDP and DPS database.
- Assist with compiling information for Human Resources Director and other HR administrative staff for new hire orientation.
- Scanning employee files and uploading to Laserfiche.
- Assist Human Resource Coordinator as needed.
- Perform other duties as assigned.
Receptionist
Sterling High School
Baytown
09.2017 - 10.2020
- Greet incoming visitors professionally and provide friendly assistance.
- Check-in and out visitors and issue security passes using Raptor system.
- Direct incoming calls to the intended departments.
- Receive, sort, and distribute mail and packages.
- Opening doors and outside gates.
- Make service calls or emails for xerox machines.
- Assistance attendance clerk with student early dismissals.
- Assist attendance clerk with submitting all substitutes attendance into TEAMS.
Lead Teacher
Walden Oaks Learning Center
Baytown
02.2014 - 10.2015
- Curriculum development- designed and implemented lesson plans and activities to promote cognitive, social,and emotional development.
- Classroom management- maintained a safe surrounding based on security and nurturing classroom environment.
- Parent communication- regularly communicate with parents/guardian with child's progress, behavior,and concerns.
- Event coordination- organized special events,activities and holiday celebrations.
Cashier
Academy
Baytown
11.2013 - 01.2014
- Transaction handling- processed cash, credit and debit card payments in exchange of items sold.
- Customer service- respond to customers complaints and take necessary actions to resolve their issues.
- Sales reporting- sort and balance cash drawers at the beginning and end of every shift.
- Process exchanges and refunds.
Sales Associate/ Cashier
ICING
Baytown
01.2011 - 04.2011
- Product knowledge- maintained thorough knowledge of store products and promotions.
- Customer service- served multiple customers, discovered their needs and made recommendations to generate sales.
- Store maintenance- ensured that the sales floor and check out areas were clean and organized.
- Sales transactions- handled cash, checks and credit card transactions.
- Inventory management- stocking shelves, organizing merchandise, and conducting inventory counts to ensure product availability.
Education
Lee College
Baytown, TX01.2016
High School Diploma -
Sterling High School
Baytown, TX06.2010
Skills
- Background checks
- Microsoft office
- Employee onboarding
- Customer service
- Multi-line telephone operation
- Multitasking
- Filing
- Mail handling
- Verbal and written communication
Languages
Spanish
Limited Working
Timeline
HR Clerk
Goose Creek ISD
10.2020 - Current
Receptionist
Sterling High School
09.2017 - 10.2020
Lead Teacher
Walden Oaks Learning Center
02.2014 - 10.2015
Cashier
Academy
11.2013 - 01.2014
Sales Associate/ Cashier
ICING
01.2011 - 04.2011
Lee College
High School Diploma -
Sterling High School