Jennifer Roach
Riverton,Kansas
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Coordinator
Accent Wire Tie
09.2023 - Current
- Pull orders and create shipments to send out
- Cycle count of inventory daily
- Load trucks
- Unload product off trucks
- File paperwork from daily shipments
- Look parts up on computer
- Order supplies as needed
- Use forklift to move inventory around and put it in place.
- Handled day-to-day shipping and receiving overseeing more than 30 packages per day.
Driver
Uber/Lyft/Doordash
04.2023 - Current
- Pick up and delivery people and food
Shuttle Driver
Lazer Spot Inc
11.2022 - 07.2023
- Drive a day cab truck taking trailers from Carthage MO caves to frontenac ks and back several times a night.
Truck Driver Class A
Golden Ring Trucking
03.2020 - 11.2022
- Owner operator and secure and dispatch myself on loads
- Assured freight arrived at destination
- Delivered a wide variety of refrigerated freight, including refrigerated freight
- Adhered to Department of Transportation (DOT) regulations
- Managed paperwork
- Established long-term customer relationships
- Refueled vehicle
- Provide customer service to our clients.
Office Manager/Truck Driver
Mountain Lake Express
11.2016 - 02.2020
- Otr driver and dispatcher
- Recruited drivers and managed with billing and payroll
- Managed office when not in a truck
- Kept in contact with brokers about their shipments and any delays
- Managed paperwork
- Adhered to Department of Transportation (DOT) regulations
- Established long-term customer relationships
- Perfect attendance record
- Managed invoices
- Provide customer service to our clients
- Contact prospective clients
- AP/AR.
Truck Driver Class A
Mercer Transportation
12.2015 - 09.2016
- Owner operator pulling flatbed and van
Owner/Manager
SilverMoon Express
09.2004 - 03.2015
- Own and manage freight brokerage
- Payroll
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma -
Raymore-Peculiar High School
Peculiar, MO05.1990
Skills
- Cdl-A
- Refrigerated
- Flatbed
- Tanker
- Customer service
- Organizational skills
- Warehouse Operations
- Records Management
- Load Planning
- Logistics Management
- Shipping and receiving
- Forklift Operation
- Safety standards
- Warehouse Logistics
- Loading and unloading
- Forklift Operations
- Safety Procedures
Certification
- CDL
- CDL A
- Tanker Endorsement
- Air Brake Endorsement
- Driver's License
- Doubles/Triples Endorsement
- Commercial Driver's License (CDL), Class A, 03/2027, KS, T (Double/triple trailers), N (Tank vehicles)
Additional Information
I am a very quick learner and really enjoy learning new things. I enjoy a challenge and find it rewardingto complete any task handed to me.
Assessments
- Forklift safety, Proficient, 08/2023, Best practices and safety hazards in forklift operation
- Delivery driver, Proficient, 05/2022, Interpreting instructions or signs and solving problems
- Veterinary technician, Proficient, 04/2023, Providing medical care to animals in a veterinary setting
- Typing, Completed, 11/2022, Transcribing text
- Management & leadership skills: Impact & influence, Proficient, 04/2023, Choosing the most effective strategy to inspire and influence others to meet business objectives
- Time management skills, Proficient, 10/2023, Managing one's own time to complete tasks quickly and efficiently
- Office manager, Proficient, 04/2023, Scheduling and budgeting
- Customer focus & orientation, Proficient, 04/2023, Responding to customer situations with sensitivity
- Scheduling, Proficient, 08/2023, Cross-referencing agendas and itineraries to avoid scheduling conflicts
- Sales skills, Proficient, 01/2023, Influencing and negotiating with customers
- Customer service, Proficient, 11/2022, Identifying and resolving common customer issues
- Analyzing data, Proficient, 04/2023, Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data
- Recruiting, Proficient, 11/2022, Managing the candidate sourcing and selection process
- Attention to detail, Proficient, 11/2022, Identifying differences in materials, following instructions, and detecting details among distracting information
- Work style: Reliability, Proficient, 09/2023, Tendency to be reliable, dependable, and act with integrity at work
- Workplace safety, Proficient, 11/2022, Using safe practices at work
- Warehouse safety, Proficient, 04/2023, Using safe practices in a warehouse setting
- Supervisory skills: Motivating & assessing employees, Proficient, 04/2023, Motivating others to achieve objectives and identifying improvements or corrective actions
- Work style: Professionalism, Proficient, 08/2023, Tendency to be accountable, professional, open to feedback, and act with integrity at work
- Interstate truck driving, Proficient, 05/2023, Regulations and safe driving practices for long-distance trucking
Timeline
Shipping and Receiving Coordinator
Accent Wire Tie
09.2023 - Current
Driver
Uber/Lyft/Doordash
04.2023 - Current
Shuttle Driver
Lazer Spot Inc
11.2022 - 07.2023
Truck Driver Class A
Golden Ring Trucking
03.2020 - 11.2022
Office Manager/Truck Driver
Mountain Lake Express
11.2016 - 02.2020
Truck Driver Class A
Mercer Transportation
12.2015 - 09.2016
Owner/Manager
SilverMoon Express
09.2004 - 03.2015
High School Diploma -
Raymore-Peculiar High School
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