Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Jennifer Robinson

Flagstaff,AZ

Summary

Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.

Overview

25
25
years of professional experience

Work History

Operations Manager

Northern Arizona Council of Governments Head Start
01.2017 - Current
  • Streamlined operational processes to enhance program efficiency and service delivery.
  • Led staff training initiatives to improve compliance with Head Start performance standards.
  • Collaborated with community partners to strengthen service networks and outreach efforts.
  • Developed and implemented strategic plans for resource allocation an
  • Monitored program performance metrics to ensure alignment with organizational goals.
  • Developed and implemented strategic plans for resource allocation and utilization as a part of grant planning.

Education Mentor

Northern Arizona Council of Governments Head Start
01.2016 - 01.2017


  • Developed training materials to enhance educator skills and classroom effectiveness.
  • Facilitated workshops on child development theories and best practices for educators.
  • Guided staff in implementing individualized goals to obtain sustained professional outcomes in the classroom.
  • Developed and implemented agency's coaching plan in alignment with program goals and objectives.

Field Specialist

Northern Arizona Council of Governments Head Start
01.2015 - 01.2016
  • Monitored Head Start centers for compliance with federal performance standards and licensing regulations.
  • Collaborated with management to support efficient implementation of program systems in the field.
  • Conducted regular evaluations of program effectiveness, adjusting strategies as necessary for continuous improvement.

Head Start Teacher

Northern Arizona Council of Governments Head Start
01.2006 - 01.2015


  • Developed and implemented individualized lesson plans to meet diverse student needs.
  • Fostered positive relationships with families to enhance student development and engagement.
  • Conducted assessments to monitor student progress and adjust teaching strategies accordingly.
  • Led classroom management initiatives that promoted positive behavior and social skills.

Front End Manager

Fry's Food and Drug
01.2004 - 10.2006
  • Led front-end operations, optimizing customer experience and enhancing service efficiency.
  • Developed training programs focused on operational efficiency and staff development.
  • Delivered excellent customer service while managing daily operations, increasing repeat business from satisfied shoppers.

Preschool Teacher

Foresight Learning Center
01.2002 - 01.2004


  • Developed and implemented engaging lesson plans tailored to diverse learning styles.
  • Fostered a nurturing environment promoting social, emotional, and cognitive development.
  • Collaborated with parents to support children's growth and address individual needs.

Department Manager

K Mart
01.2000 - 01.2002
  • Led departmental operations to optimize inventory management and product placement.
  • Implemented merchandising strategies to increase sales and improve store presentation.
  • Analyzed sales data to identify trends and adjust inventory levels accordingly.

Education

Bachelor's Degree - Elementary Education with an Emphasis in Early Childhood Education

Northern Arizona University
Flagstaff, AZ
01.2005

Skills

  • Team leadership
  • Creativity and innovation
  • Project coordination
  • Staff development
  • Strategic planning
  • Performance management
  • Data analysis
  • Relationship building

Timeline

Operations Manager

Northern Arizona Council of Governments Head Start
01.2017 - Current

Education Mentor

Northern Arizona Council of Governments Head Start
01.2016 - 01.2017

Field Specialist

Northern Arizona Council of Governments Head Start
01.2015 - 01.2016

Head Start Teacher

Northern Arizona Council of Governments Head Start
01.2006 - 01.2015

Front End Manager

Fry's Food and Drug
01.2004 - 10.2006

Preschool Teacher

Foresight Learning Center
01.2002 - 01.2004

Department Manager

K Mart
01.2000 - 01.2002

Bachelor's Degree - Elementary Education with an Emphasis in Early Childhood Education

Northern Arizona University
Jennifer Robinson