JENNIFER Robinson
Lees Summit,MO
Summary
Technology buyer managing complex procurement activity across hardware, software, services, and solutions. Oversee orders above $300K, resolve supplier escalations, and work with internal teams and vendor partners to protect delivery timelines, reduce business risk, and support profitable transactions.
Overview
11
11
years of professional experience
Work History
Buyer
World Wide Technology (WWT)
Maryland Heights, MO
11.2017 - Current
- Manage the end-to-end procurement process for hardware, software, services, and technology solutions, ensuring timely and accurate fulfillment of customer and internal business requirements.
- Partner with major technology manufacturers, distributors, and suppliers including Cisco, Fortinet, Juniper, NVIDIA, Ingram Micro, TD SYNNEX, Cribl, and other strategic vendors to source products and services.
- Negotiate and coordinate supplier pricing, quotes, lead times, shipping requirements, and payment terms to support profitable transactions and customer commitments.
- Collaborate with Sales, Operations, Logistics, Finance, and supplier teams to ensure orders are accurate, properly coordinated, and delivered according to customer expectations.
- Monitored supplier performance and managed escalations involving product availability, fulfillment, logistics, documentation, and delivery commitments to reduce business risk and mitigate customer impact.
- Analyzed purchasing activity, supplier quotations, spend trends, and order-status information to inform business decisions and enhance procurement efficiency.
- Identified and implemented process improvements to streamline ordering workflows, enhance supplier responsiveness, reduce manual effort, and increase purchasing accuracy.
- Manage purchase activity across a broad range of order values, including individual purchase orders exceeding $300K.
Senior Account Executive
Ricoh USA
St. Louis, MO
10.2015 - 11.2017
- Managed 300+ business accounts while meeting sales objectives and developing long-term client relationships.
- Negotiated and managed customer relationships throughout the sales cycle, from prospecting and solution development through implementation and ongoing support.
- Analyzed customer requirements and developed targeted solutions for products and professional services.
- Coordinated with internal customer service and operational teams to resolve issues, fulfill customer requirements, and support successful transactions.
Education
Master of Science - Supply Chain Management
Fontbonne University
St Louis, MO01-2017
Bachelor of Science - Merchandising
University of Central Missouri
Warrensburg, MO01-2006
Skills
- Strategic and tactical procurement
- Purchase order management
- Supplier relationship management
- Negotiation and quotation analysis
- Cost analysis
- Inventory and supply planning
- Order fulfillment and logistics
- Process improvement
- ERP and procurement systems
- Coupa and Oracle expertise
- Microsoft Office Suite proficiency
- Cross-functional collaboration
- Customer and stakeholder management
- Cross-Functional Collaboration
- Customer & Stakeholder Management
Timeline
Buyer
World Wide Technology (WWT)
11.2017 - Current
Senior Account Executive
Ricoh USA
10.2015 - 11.2017
Master of Science - Supply Chain Management
Fontbonne University
Bachelor of Science - Merchandising
University of Central Missouri